The rapid evolution of Natural Language Processing (NLP) has favoured major languages such as English, leaving a significant gap for many others due to limited resources. This is especially evident in the context of data annotation, a task whose importance cannot be underestimated, but which is time-consuming and costly. Thus, any dataset for resource-poor languages is precious, in particular when it is task-specific. Here, we explore the feasibility of repurposing an existing multilingual dataset for a new NLP task: we repurpose a subset of the BELEBELE dataset (Bandarkar et al., 2023), which was designed for multiple-choice question answering (MCQA), to enable the more practical task of extractive QA (EQA) in the style of machine reading comprehension. We present annotation guidelines and a parallel EQA dataset for English and Modern Standard Arabic (MSA). We also present QA evaluation results for several monolingual and cross-lingual QA pairs including English, MSA, and five Arabic dialects. We aim to help others adapt our approach for the remaining 120 BELEBELE language variants, many of which are deemed under-resourced. We also provide a thorough analysis and share insights to deepen understanding of the challenges and opportunities in NLP task reformulation.

End-to-end Task-Oriented Dialog (TOD) systems typically require extensive training datasets to perform well. In contrast, large language model (LLM) based TOD systems can excel even with limited data due to their ability to learn tasks through in-context exemplars. However, these models lack alignment with the style of responses in training data and often generate comprehensive responses, making it difficult for users to grasp the information quickly. In response, we propose SyncTOD that synergizes LLMs with task-specific hints to improve alignment in low-data settings. SyncTOD employs small auxiliary models to provide hints and select exemplars for in-context prompts. With ChatGPT, SyncTOD achieves superior performance compared to LLM-based baselines and SoTA models in low-data settings, while retaining competitive performance in full-data settings.

Medical task-oriented dialogue systems can assist doctors by collecting patient medical history, aiding in diagnosis, or guiding treatment selection, thereby reducing doctor burnout and expanding access to medical services. However, doctor-patient dialogue datasets are not readily available, primarily due to privacy regulations. Moreover, existing datasets lack comprehensive annotations involving medical slots and their different attributes, such as symptoms and their onset, progression, and severity. These comprehensive annotations are crucial for accurate diagnosis. Finally, most existing datasets are non-English, limiting their utility for the larger research community.In response, we introduce MediTOD, a new dataset of doctor-patient dialogues in English for the medical history-taking task. Collaborating with doctors, we devise a questionnaire-based labeling scheme tailored to the medical domain. Then, medical professionals create the dataset with high-quality comprehensive annotations, capturing medical slots and their attributes. We establish benchmarks in supervised and few-shot settings on MediTOD for natural language understanding, policy learning, and natural language generation subtasks, evaluating models from both TOD and biomedical domains. We make MediTOD publicly available for future research.

Large language models (LLMs), especially when instruction-tuned for chat, have become part of our daily lives, freeing people from the process of searching, extracting, and integrating information from multiple sources by offering a straightforward answer to a variety of questions in a single place. Unfortunately, in many cases, LLM responses are factually incorrect, which limits their applicability in real-world scenarios. As a result, research on evaluating and improving the factuality of LLMs has attracted a lot of research attention recently. In this survey, we critically analyze existing work with the aim to identify the major challenges and their associated causes, pointing out to potential solutions for improving the factuality of LLMs, and analyzing the obstacles to automated factuality evaluation for open-ended text generation. We further offer an outlook on where future research should go.