Rohit Patki
2024
Retrieval Augmented Spelling Correction for E-Commerce Applications
Xuan Guo
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Rohit Patki
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Dante Everaert
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Christopher Potts
Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing: Industry Track
The rapid introduction of new brand names into everyday language poses a unique challenge for e-commerce spelling correction services, which must distinguish genuine misspellings from novel brand names that use unconventional spelling. We seek to address this challenge via Retrieval Augmented Generation (RAG). On this approach, product names are retrieved from a catalog and incorporated into the context used by a large language model (LLM) that has been fine-tuned to do contextual spelling correction. Through quantitative evaluation and qualitative error analyses, we find improvements in spelling correction utilizing the RAG framework beyond a stand-alone LLM. We also demonstrate the value of additional finetuning of the LLM to incorporate retrieved context.
AmazonQAC: A Large-Scale, Naturalistic Query Autocomplete Dataset
Dante Everaert
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Rohit Patki
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Tianqi Zheng
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Christopher Potts
Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing: Industry Track
Query Autocomplete (QAC) is a critical feature in modern search engines, facilitating user interaction by predicting search queries based on input prefixes. Despite its widespread adoption, the absence of large-scale, realistic datasets has hindered advancements in QAC system development. This paper addresses this gap by introducing AmazonQAC, a new QAC dataset sourced from Amazon Search logs, comprising 395M samples. The dataset includes actual sequences of user-typed prefixes leading to final search terms, as well as session IDs and timestamps that support modeling the context-dependent aspects of QAC. We assess Prefix Trees, semantic retrieval, and Large Language Models (LLMs) with and without finetuning. We find that finetuned LLMs perform best, particularly when incorporating contextual information. However, even our best system achieves only half of what we calculate is theoretically possible on our test data, which implies QAC is a challenging problem that is far from solved with existing systems. This contribution aims to stimulate further research on QAC systems to better serve user needs in diverse environments. We open-source this data on Hugging Face at https://huggingface.co/datasets/amazon/AmazonQAC.
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