Ruolan Yang
2023
Incomplete Utterance Rewriting by A Two-Phase Locate-and-Fill Regime
Zitong Li
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Jiawei Li
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Haifeng Tang
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Kenny Zhu
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Ruolan Yang
Findings of the Association for Computational Linguistics: ACL 2023
Rewriting incomplete and ambiguous utterances can improve dialogue models’ understanding of the context and help them generate better results. However, the existing end-to-end models will have the problem of too large search space, resulting in poor quality of rewriting results. We propose a 2-phase rewriting framework which first predicts the empty slots in the utterance that need to be completed, and then generate the part to be filled into each positions. Our framework is simple to implement, fast to run, and achieves the state-of-the-art results on several public rewriting datasets.
2022
ChatMatch: Evaluating Chatbots by Autonomous Chat Tournaments
Ruolan Yang
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Zitong Li
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Haifeng Tang
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Kenny Zhu
Proceedings of the 60th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
Existing automatic evaluation systems of chatbots mostly rely on static chat scripts as ground truth, which is hard to obtain, and requires access to the models of the bots as a form of “white-box testing”. Interactive evaluation mitigates this problem but requires human involvement. In our work, we propose an interactive chatbot evaluation framework in which chatbots compete with each other like in a sports tournament, using flexible scoring metrics. This framework can efficiently rank chatbots independently from their model architectures and the domains for which they are trained.