Cross-lingual phenomena are quite common in informal contexts like social media, where users are likely to mix their native language with English or other languages. However, few studies have focused so far on analyzing cross-lingual interactions in voice-assistant data, which present peculiar features in terms of sentence length, named entities, and use of spoken language. Also, little attention has been posed to European countries, where English is frequently used as a second language. In this paper, we present a large-scale empirical analysis of cross-lingual phenomena (code-mixing, linguistic borrowing, foreign named entities) in the interactions with a large-scale voice assistant in European countries. To do this, we first introduce a general, highly-scalable technique to generate synthetic mixed training data annotated with token-level language labels and we train two neural network models to predict them. We evaluate the models both on the synthetic dataset and on a real dataset of code-switched utterances, showing that the best performance is obtained by a character convolution based model. The results of the analysis highlight different behaviors between countries, having Italy with the highest ratio of cross-lingual utterances and Spain with a marked preference in keeping Spanish words. Our research, paired to the increase of the cross-lingual phenomena in time, motivates further research in developing multilingual Natural Language Understanding (NLU) models, which can naturally deal with cross-lingual interactions.

This paper describes Amazon Alexa AI’s submission to the IWSLT 2022 Offline Speech Translation Task. Our system is an end-to-end speech translation model that leverages pretrained models and cross modality transfer learning. We detail two improvements to the knowledge transfer schema. First, we implemented a new loss function that reduces knowledge gap between audio and text modalities in translation task effectively. Second, we investigate multiple finetuning strategies including sampling loss, language grouping and domain adaption. These strategies aims to bridge the gaps between speech and text translation tasks. We also implement a multi-stage segmentation and merging strategy that yields improvements on the unsegmented development datasets. Results show that the proposed loss function consistently improves BLEU scores on the development datasets for both English-German and multilingual models. Additionally, certain language pairs see BLEU score improvements with specific finetuning strategies.

This paper describes Amazon Alexa AI’s implementation for the IWSLT 2022 shared task on formality control. We focus on the unconstrained and supervised task for en→hi (Hindi) and en→ja (Japanese) pairs where very limited formality annotated data is available. We propose three simple yet effective post editing strategies namely, T-V conversion, utilizing a verb conjugator and seq2seq models in order to rewrite the translated phrases into formal or informal language. Considering nuances for formality and informality in different languages, our analysis shows that a language-specific post editing strategy achieves the best performance. To address the unique challenge of limited formality annotations, we further develop a formality classifier to perform weakly labelled data augmentation which automatically generates synthetic formality labels from large parallel corpus. Empirical results on the IWSLT formality testset have shown that proposed system achieved significant improvements in terms of formality accuracy while retaining BLEU score on-par with baseline.