Sasha Mitts
2024
To the Globe (TTG): Towards Language-Driven Guaranteed Travel Planning
Da Ju
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Song Jiang
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Andrew Cohen
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Aaron Foss
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Sasha Mitts
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Arman Zharmagambetov
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Brandon Amos
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Xian Li
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Justine T Kao
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Maryam Fazel-Zarandi
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Yuandong Tian
Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing: System Demonstrations
Travel planning is a challenging and time-consuming task that aims to find an itinerary which satisfies multiple, interdependent constraints regarding flights, accommodations, attractions, and other travel arrangements. In this paper, we propose To the Globe (TTG), a real-time demo system that takes natural language requests from users, translates it to symbolic form via a fine-tuned Large Language Model, and produces optimal travel itineraries with Mixed Integer Linear Programming solvers. The overall system takes ~5seconds to reply to the user request with guaranteed itineraries. To train TTG, we develop a synthetic data pipeline that generates userrequests, flight and hotel information in symbolic form without human annotations, based on the statistics of real-world datasets, and fine-tune an LLM to translate NL user requests to their symbolic form, which is sent to the symbolic solver to compute optimal itineraries. Our NL-symbolic translation achieves ~91% exact match in a backtranslation metric (i.e., whether the estimated symbolic form of generated natural language matches the groundtruth), and its returned itineraries have a ratio of 0.979 compared to the optimal cost of the ground truth user request. When evaluated by users, TTG achieves consistently high Net Promoter Scores (NPS) of 35-40% on generated itinerary.
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Co-authors
- Da Ju 1
- Song Jiang 1
- Andrew Cohen 1
- Aaron Foss 1
- Arman Zharmagambetov 1
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