Shiv Surya


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A Zero-Shot Approach for Multi-User Task-Oriented Dialog Generation
Shiv Surya | Yohan Jo | Arijit Biswas | Alexandros Potamianos
Proceedings of the 16th International Natural Language Generation Conference

Prior art investigating task-oriented dialog and automatic generation of such dialogs have focused on single-user dialogs between a single user and an agent. However, there is limited study on adapting such AI agents to multi-user conversations (involving multiple users and an agent). Multi-user conversations are richer than single-user conversations containing social banter and collaborative decision making. The most significant challenge impeding such studies is the lack of suitable multi-user task-oriented dialogs with annotations of user belief states and system actions. One potential solution is multi-user dialog generation from single-user data. Many single-user dialogs datasets already contain dialog state information (intents, slots), thus making them suitable candidates. In this work, we propose a novel approach for expanding single-user task-oriented dialogs (e.g. MultiWOZ) to multi-user dialogs in a zero-shot setting.


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Training Language Models under Resource Constraints for Adversarial Advertisement Detection
Eshwar Shamanna Girishekar | Shiv Surya | Nishant Nikhil | Dyut Kumar Sil | Sumit Negi | Aruna Rajan
Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Papers

Advertising on e-commerce and social media sites deliver ad impressions at web scale on a daily basis driving value to both shoppers and advertisers. This scale necessitates programmatic ways of detecting unsuitable content in ads to safeguard customer experience and trust. This paper focusses on techniques for training text classification models under resource constraints, built as part of automated solutions for advertising content moderation. We show how weak supervision, curriculum learning and multi-lingual training can be applied effectively to fine-tune BERT and its variants for text classification tasks in conjunction with different data augmentation strategies. Our extensive experiments on multiple languages show that these techniques detect adversarial ad categories with a substantial gain in precision at high recall threshold over the baseline.