Highly realistic human-machine interaction is challenging for open-domain dialogue systems. Although existing methods have achieved notable progress by leveraging various interaction factors (e.g., emotion, personality, topic) for delivering human-like (e.g., empathetic, personalized and semantically-consistent) responses, they typically model such factor alone and thus easily suffer from low-quality response generation issue. We attribute this limitation to the neglect of implicit-correlations among factors. Furthermore, different factors may alternately dominate token-level response generation during decoding, making it harder to generate high-quality responses by applying various factors at the sentence level. To address the issue, we present a unified response generation framework, which is capable of simultaneously modeling Complex Multiple Interaction Factors (named CoMIF) to generate human-like conversations. To model the implicit correlations among factors, CoMIF first employ a dynamic perception module to construct a directed collaborative-graph to jointly learn the dynamics over time of each factor, as well as the cross-dependencies among them. Additionally, we also design a scalable post-adaptation module to introduce token-level factor signals to generate more human-like responses with appropriately multiple factors. Extensive experiments over multiple datasets demonstrate that the proposed method achieves the superior performance in generating more human-like responses with appropriate multiple-factors, as compared to the state-of-the-art methods.

Recently, the topic-grounded dialogue (TGD) system has become increasingly popular as its powerful capability to actively guide users to accomplish specific tasks through topic-guided conversations. Most existing works utilize side information (e.g. topics or personas) in isolation to enhance the topic selection ability. However, due to disregarding the noise within these auxiliary information sources and their mutual influence, current models tend to predict user-uninteresting and contextually irrelevant topics. To build user-engaging and coherent dialogue agent, we propose a personalized topic selection model for topic-grounded dialogue, named PETD, which takes account of the interaction of side information to selectively aggregate such information for more accurately predicting subsequent topics. Specifically, we evaluate the correlation between global topics and personas and selectively incorporate the global topics aligned with user personas. Furthermore, we propose a contrastive learning based persona selector to filter relevant personas under the constraint of lacking pertinent persona annotations. Throughout the selection and generation, diverse relevant side information is considered. Extensive experiments demonstrate that our proposed method can generate engaging and diverse responses, outperforming state-of-the-art baselines across various evaluation metrics.