Silke Dodel
2022
Language I/O: Our Solution for Multilingual Customer Support
Diego Bartolome
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Silke Dodel
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Chris Jacob
Proceedings of the 15th Biennial Conference of the Association for Machine Translation in the Americas (Volume 2: Users and Providers Track and Government Track)
In this presentation, we will highlight the key technological innovations provided by Language I/O, see below. Dynamic MT engine selection based on the customer, content type, language pair, the content itself, as well as other metadata. Our proprietary MT quality estimation mechanism that allows customers to control their human review budget. The Self-Improving Glossary technology to continuously learn new keywords and key phrases based on the actual content processed in the platform.