Suwon Shin


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Can You Distinguish Truthful from Fake Reviews? User Analysis and Assistance Tool for Fake Review Detection
Jeonghwan Kim | Junmo Kang | Suwon Shin | Sung-Hyon Myaeng
Proceedings of the First Workshop on Bridging Human–Computer Interaction and Natural Language Processing

Customer reviews are useful in providing an indirect, secondhand experience of a product. People often use reviews written by other customers as a guideline prior to purchasing a product. Such behavior signifies the authenticity of reviews in e-commerce platforms. However, fake reviews are increasingly becoming a hassle for both consumers and product owners. To address this issue, we propose You Only Need Gold (YONG), an essential information mining tool for detecting fake reviews and augmenting user discretion. Our experimental results show the poor human performance on fake review detection, substantially improved user capability given our tool, and the ultimate need for user reliance on the tool.

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Constructing Multi-Modal Dialogue Dataset by Replacing Text with Semantically Relevant Images
Nyoungwoo Lee | Suwon Shin | Jaegul Choo | Ho-Jin Choi | Sung-Hyon Myaeng
Proceedings of the 59th Annual Meeting of the Association for Computational Linguistics and the 11th International Joint Conference on Natural Language Processing (Volume 2: Short Papers)

In multi-modal dialogue systems, it is important to allow the use of images as part of a multi-turn conversation. Training such dialogue systems generally requires a large-scale dataset consisting of multi-turn dialogues that involve images, but such datasets rarely exist. In response, this paper proposes a 45k multi-modal dialogue dataset created with minimal human intervention. Our method to create such a dataset consists of (1) preparing and pre-processing text dialogue datasets, (2) creating image-mixed dialogues by using a text-to-image replacement technique, and (3) employing a contextual-similarity-based filtering step to ensure the contextual coherence of the dataset. To evaluate the validity of our dataset, we devise a simple retrieval model for dialogue sentence prediction tasks. Automatic metrics and human evaluation results on such tasks show that our dataset can be effectively used as training data for multi-modal dialogue systems which require an understanding of images and text in a context-aware manner. Our dataset and generation code is available at

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Leveraging Order-Free Tag Relations for Context-Aware Recommendation
Junmo Kang | Jeonghwan Kim | Suwon Shin | Sung-Hyon Myaeng
Proceedings of the 2021 Conference on Empirical Methods in Natural Language Processing

Tag recommendation relies on either a ranking function for top-k tags or an autoregressive generation method. However, the previous methods neglect one of two seemingly conflicting yet desirable characteristics of a tag set: orderlessness and inter-dependency. While the ranking approach fails to address the inter-dependency among tags when they are ranked, the autoregressive approach fails to take orderlessness into account because it is designed to utilize sequential relations among tokens. We propose a sequence-oblivious generation method for tag recommendation, in which the next tag to be generated is independent of the order of the generated tags and the order of the ground truth tags occurring in training data. Empirical results on two different domains, Instagram and Stack Overflow, show that our method is significantly superior to the previous approaches.