Sameer Alam
Author directory2026
Beyond Semantic Accuracy: Consequence-Aware Evaluation for Safety-Critical Language Understanding
Yujing Chang | Duc-thinh Pham | Van-Phat Thai | Chunyao Ma | Yash Guleria | Pham Nhut Huy | Sameer Alam
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing
Yujing Chang | Duc-thinh Pham | Van-Phat Thai | Chunyao Ma | Yash Guleria | Pham Nhut Huy | Sameer Alam
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing
Can language models be trusted in safety-critical operations? In such settings, strong performance on semantic metrics does not guarantee operational reliability: a misread altitude, a dropped execution condition, or a confused callsign may score well under standard F1 yet carry sharply asymmetric operational consequences. We study this problem in air traffic control (ATC), where controller-pilot communication demands near-zero error tolerance, and use consequence-aware evaluation to test whether semantic scores misstate operational reliability. The framework is instantiated in a controlled diagnostic ATC benchmark grounded in aviation standards and feedback from 40 air traffic controllers across three countries. Evaluating 8 models, we uncover a systematic semantic-safety gap: conventional scores give substantially higher performance estimates than consequence-aware evaluation, even for models that appear reliable under standard metrics. Risk-aware fine-tuning narrows but does not close this gap, showing that consequence-aware evaluation is a necessary complement to standard NLP metrics before any real safety-critical deployment claim.