Sheng Wang
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2026
UXBench: Benchmarking User Experience in AI Assistants
Mengze Hong | Xia Zeng | Zeyang Lei | Sheng Wang | Chen Jason Zhang | Di Jiang | Taiming Fu | Jinfeng Huang | Mengqiao Liu | Qinghe Chang | Haosheng Zou | Qiongyi Zhou | Sijun He | Xiaoshuai Chen | Minlong Peng | Di Liang
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing
Mengze Hong | Xia Zeng | Zeyang Lei | Sheng Wang | Chen Jason Zhang | Di Jiang | Taiming Fu | Jinfeng Huang | Mengqiao Liu | Qinghe Chang | Haosheng Zou | Qiongyi Zhou | Sijun He | Xiaoshuai Chen | Minlong Peng | Di Liang
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing
As AI assistants serve millions of users daily, evaluating user experience (UX) beyond general model capability has become increasingly important. We present UXBench, the first user-centric benchmark grounded in real user feedback signals for evaluating preference alignment and dialogue generation. The benchmark consists of three interconnected tasks, UX Judge, UX Eval, and UX Recovery, with 7,400 test instances extracted from over 70K interaction logs of a mainstream Chinese AI assistant. The dataset closely reflects real user distributions, covering 8 scenarios, 83 domains, and diverse failure patterns that pose severe challenges. Extensive experiments on 26 frontier language models provide novel insights into how well models perceive user experience and how improvements in model capability contribute to better dialogue engagement. Through analyses of model behavior and performance gaps, we document six important findings, demonstrating that user feedback prediction is a learnable capability and revealing different aspects that influence user experience. UXBench establishes a new evaluation landscape and calls for greater attention to tailored UX optimization, contributing toward a user-centric scaling law for the development of successful AI assistants. The full project is released at https://github.com/mengze-hong/UXBench.
ExhibitionBench: A Multi-Source, Multi-Task Benchmark for Evaluating LLMs as Exhibition Curation Assistants
Mengze Hong | Sun Yanjie | Mengyao Zhu | Chen Jason Zhang | Di Jiang | Huang Guoqiong Ivanka | Haoyang LI | Zhiqiang Kou | Shuning Zhang | Wangze Ni | Enhao Huang | Zeyang Lei | Xia Zeng | Sheng Wang | Di Liang
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track
Mengze Hong | Sun Yanjie | Mengyao Zhu | Chen Jason Zhang | Di Jiang | Huang Guoqiong Ivanka | Haoyang LI | Zhiqiang Kou | Shuning Zhang | Wangze Ni | Enhao Huang | Zeyang Lei | Xia Zeng | Sheng Wang | Di Liang
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track
Cultural reasoning lies at the core of many emerging AI applications, yet existing benchmarks provide limited insight into how well models understand and contextualize cultural artifacts. We introduce ExhibitionBench, the first benchmark that frames exhibition curation as a high-level evaluation testbed, comprising 300 institution-derived exhibition and thematic collection records, 23,658 artifacts, and three interconnected tasks that evaluate complementary aspects of cultural understanding and reasoning, translating them into user-perceivable utilities. Extensive experiments across 29 systems reveal a significant gap between frontier LLMs and expert-level competence, particularly on tasks that require collection-level coherence and thematic understanding. Performance gains from scaling, prompting, and multimodal inputs are limited and highly model-dependent, whereas tailored model optimizations can equip open-weight models with better capabilities that support on-premise deployment. These findings highlight the difficulty of reasoning over cultural collections and provide a practical benchmark for developing more culturally grounded and reliable AI systems. The full project is released at https://github.com/mengze-hong/ExhibitionBench.
Mitigating Context Interference for Reliable and Efficient Search Agents
Boyang Xue | Bin Wu | Shuofei Qiao | Sheng Wang | Rui Wang | Yiming Du | Hongru Wang | Jeff Z. Pan | Emine Yilmaz | Kam-Fai Wong | Aldo Lipani
Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
Boyang Xue | Bin Wu | Shuofei Qiao | Sheng Wang | Rui Wang | Yiming Du | Hongru Wang | Jeff Z. Pan | Emine Yilmaz | Kam-Fai Wong | Aldo Lipani
Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
Recent research empowers Large Language Models (LLMs) as multi-turn search agents to iteratively retrieve and generate outputs until complex tasks are solved. However, the contexts of multi-turn search agents are lengthy and complex. For example, the retrieved set of documents in each turn would inevitably introduce irrelevant information that distracts LLMs, referring to context interference, potentially hindering the reliability and efficiency of search agents. Therefore, we conduct a systematic study on context interference in multi-turn search agents, focusing on investigating i) which parts of the context of search agents will contribute to the context interference, ii) how to refine the contexts of search agents to mitigate the interference, and iii) can incorporating context refinement into search agent training yield further improvements. We reveal that interference primarily arises from the latest retrieved documents. Based on the explored findings, we then introduce a distill-based context refiner to dynamically mitigate context interference for multi-turn search agents. Finally, we validate that incorporating context refinement into RL training pipelines of search agents can significantly enhance both reliability and efficiency. This study highlights the importance of mitigating context interference of search agents, inspiring a novel paradigm of “refine context and then generate” for AI agents.
2025
How Well Do LLMs Handle Cantonese? Benchmarking Cantonese Capabilities of Large Language Models
Jiyue Jiang | Pengan Chen | Liheng Chen | Sheng Wang | Qinghang Bao | Lingpeng Kong | Yu Li | Chuan Wu
Findings of the Association for Computational Linguistics: NAACL 2025
Jiyue Jiang | Pengan Chen | Liheng Chen | Sheng Wang | Qinghang Bao | Lingpeng Kong | Yu Li | Chuan Wu
Findings of the Association for Computational Linguistics: NAACL 2025
The rapid evolution of large language models (LLMs) has transformed the competitive landscape in natural language processing (NLP), particularly for English and other data-rich languages. However, underrepresented languages like Cantonese, spoken by over 85 million people, face significant development gaps, which is particularly concerning given the economic significance of the Guangdong-Hong Kong-Macau Greater Bay Area, and in substantial Cantonese-speaking populations in places like Singapore and North America. Despite its wide use, Cantonese has scant representation in NLP research, especially compared to other languages from similarly developed regions. To bridge these gaps, we outline current Cantonese NLP methods and introduce new benchmarks designed to evaluate LLM performance in factual generation, mathematical logic, complex reasoning, and general knowledge in Cantonese, which aim to advance open-source Cantonese LLM technology. We also propose future research directions and recommended models to enhance Cantonese LLM development.
Developing and Utilizing a Large-Scale Cantonese Dataset for Multi-Tasking in Large Language Models
Jiyue Jiang | Alfred Kar Yin Truong | Yanyu Chen | Qinghang Bao | Sheng Wang | Pengan Chen | Jiuming Wang | Lingpeng Kong | Yu Li | Chuan Wu
Findings of the Association for Computational Linguistics: EMNLP 2025
Jiyue Jiang | Alfred Kar Yin Truong | Yanyu Chen | Qinghang Bao | Sheng Wang | Pengan Chen | Jiuming Wang | Lingpeng Kong | Yu Li | Chuan Wu
Findings of the Association for Computational Linguistics: EMNLP 2025
High-quality data resources play a crucial role in learning large language models (LLMs), particularly for low-resource languages like Cantonese. Despite having more than 85 million native speakers, Cantonese is still considered a low-resource language in the field of natural language processing (NLP) due to factors such as the dominance of Mandarin, lack of cohesion within the Cantonese-speaking community, diversity in character encoding and input methods, and the tendency of overseas Cantonese speakers to prefer using English. In addition, rich colloquial vocabulary of Cantonese, English loanwords, and code-switching characteristics add to the complexity of corpus collection and processing. To address these challenges, we collect Cantonese texts from a variety of sources, including open source corpora, Hong Kong-specific forums, Wikipedia, and Common Crawl data. We conduct rigorous data processing through language filtering, quality filtering, content filtering, and de-duplication steps, successfully constructing a high-quality Cantonese corpus of over 2 billion tokens for training large language models. We further refined the model through supervised fine-tuning (SFT) on curated Cantonese tasks, enhancing its ability to handle specific applications. Upon completion of the training, the model achieves state-of-the-art (SOTA) performance on four Cantonese benchmarks. After training on our dataset, the model also exhibits improved performance on other mainstream language tasks.
MlingConf: A Comprehensive Study of Multilingual Confidence Estimation on Large Language Models
Boyang Xue | Hongru Wang | Rui Wang | Sheng Wang | Zezhong Wang | Yiming Du | Bin Liang | Wenxuan Zhang | Kam-Fai Wong
Findings of the Association for Computational Linguistics: ACL 2025
Boyang Xue | Hongru Wang | Rui Wang | Sheng Wang | Zezhong Wang | Yiming Du | Bin Liang | Wenxuan Zhang | Kam-Fai Wong
Findings of the Association for Computational Linguistics: ACL 2025
The tendency of Large Language Models (LLMs) to generate hallucinations raises concerns regarding their reliability. Therefore, confidence estimations indicating the extent of trustworthiness of the generations become essential. However, current LLM confidence estimations in languages other than English remain underexplored. This paper addresses this gap by introducing a comprehensive investigation of Multilingual Confidence estimation (MlingConf) on LLMs, focusing on both language-agnostic (LA) and language-specific (LS) tasks to explore the performance and language dominance effects of multilingual confidence estimations on different tasks. The benchmark comprises four meticulously checked and human-evaluated high-quality multilingual datasets for LA tasks and one for the LS task tailored to specific social, cultural, and geographical contexts of a language. Our experiments reveal that on LA tasks English exhibits notable linguistic dominance in confidence estimations than other languages, while on LS tasks, using question-related language to prompt LLMs demonstrates better linguistic dominance in multilingual confidence estimations. The phenomena inspire a simple yet effective native-tone prompting strategy by employing language-specific prompts for LS tasks, effectively improving LLMs’ reliability and accuracy in LS scenarios.
QSpec: Speculative Decoding with Complementary Quantization Schemes
Juntao Zhao | Wenhao Lu | Sheng Wang | Lingpeng Kong | Chuan Wu
Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing
Juntao Zhao | Wenhao Lu | Sheng Wang | Lingpeng Kong | Chuan Wu
Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing
Quantization is widely adopted to accelerate inference and reduce memory consumption in large language models (LLMs). While activation-weight joint quantization enables efficient low-precision decoding, it suffers substantial performance degradation on multi-step reasoning tasks. We propose QSPEC, a novel quantization paradigm that decouples efficiency from quality by integrating two complementary schemes via speculative decoding: low-precision joint quantization for fast drafting and high-precision weight-only quantization for accurate verification. QSPEC reuses both weights and KV cache across stages, enabling near-zero-cost switching without retraining or auxiliary models. Compared to high-precision baselines, QSPEC achieves up to 1.64x speedup without quality degradation, and outperforms state-of-the-art speculative decoding methods by up to 1.55x in batched settings. Furthermore, QSPEC supports plug-and-play deployment and generalizes well across model scales, quantization methods, and workloads. These properties make QSPEC a practical and scalable solution for high-fidelity quantized LLM serving under memory-constrained scenarios.
ProReason: Multi-Modal Proactive Reasoning with Decoupled Eyesight and Wisdom
Jingqi Zhou | Sheng Wang | Jingwei Dong | Kai Liu | Lei Li | Jiahui Gao | Jiyue Jiang | Lingpeng Kong | Chuan Wu
Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing
Jingqi Zhou | Sheng Wang | Jingwei Dong | Kai Liu | Lei Li | Jiahui Gao | Jiyue Jiang | Lingpeng Kong | Chuan Wu
Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing
Large vision-language models (LVLMs) have witnessed significant progress on visual understanding tasks. However, they often prioritize language knowledge over image information on visual reasoning tasks, incurring performance degradation. To tackle this issue, we first identify the drawbacks of existing solutions (i.e., limited multi-modal reasoning capacities, and insufficient and irrelevant visual descriptions). We then decompose visual reasoning process into two stages: proactive visual perception (i.e., eyesight) and textual reasoning (i.e., wisdom), and introduce a novel visual reasoning framework named ProReason. This framework features decoupled vision-reasoning capabilities and multi-run proactive perception. Briefly, given a multi-modal question, ProReason iterates proactive information collection and reasoning until the answer can be concluded with necessary and sufficient visual descriptions. Notably, the disassociation of capabilities allows seamless integration of existing large language models (LLMs) to compensate for the reasoning deficits of LVLMs. Our extensive experiments demonstrate that ProReason outperforms existing multi-step reasoning frameworks on various benchmarks for both open-source and closed-source models, with the average performance gain reaching 13.2%. Besides, the integration of LLMs allows ProReason to produce high-quality visual reasoning data, which empowers ProReason-distilled models (i.e., ProReason-VL and ProReason-Q3) to achieve superior performance in downstream tasks. Our insights into existing solutions and the decoupled perspective for feasible integration of LLMs illuminate future research on visual reasoning techniques, especially LLM-assisted ones. The code is available at https://github.com/lian-tian-mo-zun/Pro_Reason.
UAlign: Leveraging Uncertainty Estimations for Factuality Alignment on Large Language Models
Boyang Xue | Fei Mi | Qi Zhu | Hongru Wang | Rui Wang | Sheng Wang | Erxin Yu | Xuming Hu | Kam-Fai Wong
Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
Boyang Xue | Fei Mi | Qi Zhu | Hongru Wang | Rui Wang | Sheng Wang | Erxin Yu | Xuming Hu | Kam-Fai Wong
Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
Despite demonstrating impressive capabilities, Large Language Models (LLMs) still often struggle to accurately express the factual knowledge they possess, especially in cases where the LLMs’ knowledge boundaries are ambiguous. To improve LLMs’ factual expressions, we propose the UAlign framework, which leverages Uncertainty estimations to represent knowledge boundaries, and then explicitly incorporates these representations as input features into prompts for LLMs to Align with factual knowledge. First, we prepare the dataset on knowledge question-answering (QA) samples by calculating two uncertainty estimations, including confidence score and semantic entropy, to represent the knowledge boundaries for LLMs. Subsequently, using the prepared dataset, we train a reward model that incorporates uncertainty estimations and then employ the Proximal Policy Optimization (PPO) algorithm for factuality alignment on LLMs. Experimental results indicate that, by integrating uncertainty representations in LLM alignment, the proposed UAlign can significantly enhance the LLMs’ capacities to confidently answer known questions and refuse unknown questions on both in-domain and out-of-domain tasks, showing reliability improvements and good generalizability over various prompt- and training-based baselines.
2024
LoRA Meets Dropout under a Unified Framework
Sheng Wang | Liheng Chen | Jiyue Jiang | Boyang Xue | Lingpeng Kong | Chuan Wu
Findings of the Association for Computational Linguistics: ACL 2024
Sheng Wang | Liheng Chen | Jiyue Jiang | Boyang Xue | Lingpeng Kong | Chuan Wu
Findings of the Association for Computational Linguistics: ACL 2024
With the remarkable capabilities, large language models (LLMs) have emergedas essential elements in numerous NLP applications, while parameter-efficientfinetuning, especially LoRA, has gained popularity as a lightweight approachfor model customization. Meanwhile, various dropout methods, initially designedfor full finetuning with all the parameters updated, alleviates overfittingassociated with excessive parameter redundancy. Hence, a possible contradictionarises from negligible trainable parameters of LoRA and the effectiveness ofprevious dropout methods, which has been largely overlooked. To fill this gap,we first confirm that parameter-efficient LoRA is also overfitting-prone. Wethen revisit transformer-specific dropout methods, and establish theirequivalence and distinctions mathematically and empirically. Building upon thiscomparative analysis, we introduce a unified framework for a comprehensiveinvestigation, which instantiates these methods based on dropping position,structural pattern and compensation measure. Through this framework, we revealthe new preferences and performance comparisons of them when involved withlimited trainable parameters. This framework also allows us to amalgamate themost favorable aspects into a novel dropout method named HiddenKey. Extensiveexperiments verify the remarkable superiority and sufficiency of HiddenKeyacross multiple models and tasks, which highlights it as the preferred approachfor high-performance and parameter-efficient finetuning of LLMs.
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Co-authors
- Lingpeng Kong 5
- Chuan Wu 5
- Jiyue Jiang 4
- Boyang Xue 4
- Hongru Wang 3
- Rui Wang 3
- Kam-Fai Wong 3
- Qinghang Bao 2
- Liheng Chen 2
- Pengan Chen 2
- Yiming Du 2
- Mengze Hong 2
- Di Jiang 2
- Zeyang Lei 2
- Yu Li 2
- Di Liang 2
- Xia Zeng 2
- Chen Jason Zhang 2
- Qinghe Chang 1
- Yanyu Chen 1
- Jingwei Dong 1
- Taiming Fu 1
- Jiahui Gao 1
- Sijun He 1
- Xuming Hu 1
- Enhao Huang 1
- Jinfeng Huang 1
- Huang Guoqiong Ivanka 1
- Zhiqiang Kou 1
- Haoyang Li 1
- Lei Li 1
- Bin Liang 1
- Aldo Lipani 1
- Kai Liu 1
- Mengqiao Liu 1
- Wenhao Lu 1
- Fei Mi 1
- Wangze Ni 1
- Jeff Z. Pan 1
- Minlong Peng 1
- Shuofei Qiao 1
- Alfred Kar Yin Truong 1
- Jiuming Wang 1
- Zezhong Wang 1
- Bin Wu 1
- Chen Xiaoshuai 1
- Sun Yanjie 1
- Emine Yilmaz 1
- Erxin Yu 1
- Shuning Zhang 1
- Wenxuan Zhang 1
- Juntao Zhao 1
- Jingqi Zhou 1
- Qiongyi Zhou 1
- Mengyao Zhu 1
- Qi Zhu 1
- Haosheng Zou 1