Shengxiang Gao
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2026
Personalization Matters: Long-Horizon Conversation Agent with User-Centric Information in Online Shopping Interactions
Rena Wei Gao | Yue Dai | Hao Guan | Shengxiang Gao | Wangyang Wu | Yixin Shen | Jey Han Lau
Findings of the Association for Computational Linguistics: IJCNLP-AACL 2026
Rena Wei Gao | Yue Dai | Hao Guan | Shengxiang Gao | Wangyang Wu | Yixin Shen | Jey Han Lau
Findings of the Association for Computational Linguistics: IJCNLP-AACL 2026
Personalized conversational shopping requires maintaining preference consistency over multi-turn interactions, where users reveal constraints gradually. Existing approaches often rely on static profiles and do not explicitly control long-horizon interaction behavior. We propose a multi-agent, multimodal Retrieval-Augmented Generation (RAG) framework that decomposes dialogue state tracking, recommendation retrieval, preference-aware reasoning, and response generation, while integrating product metadata, product reviews, image-derived descriptions, and user historical reviews. To evaluate interaction-level quality, we adopt a trajectory-level protocol with four dimensions: Global Preference Consistency, Cumulative Information Synthesis, Interaction Trajectory, and Tone Consistency. On an Amazon Reviews 2023 benchmark, retrieval-enabled variants outperform a no-RAG baseline on automatic trajectory metrics (average 4.82 vs. 3.74). In a small real-user study (n=5), the Full variant achieves the highest mean overall rating (4.60 vs. 2.20 for Baseline), providing exploratory evidence that role decomposition plus user-centric retrieval improves perceived personalization.
Beyond Linearization: Attributed Table Graphs for Table Reasoning
Yuxiang Wang | Junhao Gan | Shengxiang Gao | Shenghao Ye | Zhengyi Yang | Jianzhong Qi
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing
Yuxiang Wang | Junhao Gan | Shengxiang Gao | Shenghao Ye | Zhengyi Yang | Jianzhong Qi
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing
Table reasoning, a task to answer questions by reasoning over data presented in tables, is an important topic due to the prevalence of knowledge stored in tabular formats. Recent solutions use Large Language Models (LLMs) for their semantic understanding and reasoning capabilities. A common paradigm of such solutions linearizes tables to form plain texts that are served as input to LLMs. This paradigm has critical issues. It requires LLMs to infer row-column-cell relations from serialized inputs, makes evidence paths harder to trace, and is subject to the "lost-in-the-middle" issue. To address these issues, we propose Table Graph Reasoner (TabGR), a model that represents tables as an Attributed Table Graph (ATG) without task-specific training. The ATG explicitly preserves row-column-cell structure while enabling graph-based reasoning over traceable evidence paths. We further propose a Question-Guided Personalized PageRank (QG-PPR) mechanism to rerank tabular data and mitigate the lost-in-the-middle issue. Extensive experiments across multiple table reasoning benchmarks show that TabGR consistently outperforms state-of-the-art models by up to 9.7% in accuracy.
2025
Beyond Seen Data: Improving KBQA Generalization Through Schema-Guided Logical Form Generation
Shengxiang Gao | Jey Han Lau | Jianzhong Qi
Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing
Shengxiang Gao | Jey Han Lau | Jianzhong Qi
Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing
Knowledge base question answering (KBQA) aims to answer user questions in natural language using rich human knowledge stored in large KBs. As current KBQA methods struggle with unseen knowledge base elements and their novel compositions at test time, we introduce SG-KBQA — a novel model that injects schema contexts into entity retrieval and logical form generation to tackle this issue. It exploits information about the semantics and structure of the knowledge base provided by schema contexts to enhance generalizability. We show that achieves strong generalizability, outperforming state-of-the-art models on two commonly used benchmark datasets across a variety of test settings. Our source code is available at https://github.com/gaosx2000/SG_KBQA.