Perspective-getting (i.e., the effort to obtain information about the other person’s perspective) can lead to more accurate interpersonal understanding. In this paper, we develop an approach to measure perspective-getting and apply it to English Wikipedia discussions. First, we develop a codebook based on perspective-getting theory to operationalize perspective-getting into two categories: asking questions about and attending the other’s perspective. Second, we use the codebook to annotate perspective-getting in Wikipedia discussion pages. Third, we fine-tune a RoBERTa model that achieves an average F-1 score of 0.76 on the two perspective-getting categories. Last, we test whether perspective-getting is associated with discussion outcomes. Perspective-getting was not higher in non-escalated discussions. However, discussions starting with a post attending the other’s perspective are followed by responses that are more likely to also attend the other’s perspective. Future research may use our model to study the influence of perspective-getting on the dynamics and outcomes of online discussions.

Best practices for high conflict conversations like counseling or customer support almost always include recommendations to paraphrase the previous speaker. Although paraphrase classification has received widespread attention in NLP, paraphrases are usually considered independent from context, and common models and datasets are not applicable to dialog settings. In this work, we investigate paraphrases across turns in dialog (e.g., Speaker 1: “That book is mine.” becomes Speaker 2: “That book is yours.”). We provide an operationalization of context-dependent paraphrases, and develop a training for crowd-workers to classify paraphrases in dialog. We introduce ContextDeP, a dataset with utterance pairs from NPR and CNN news interviews annotated for context-dependent paraphrases. To enable analyses on label variation, the dataset contains 5,581 annotations on 600 utterance pairs. We present promising results with in-context learning and with token classification models for automatic paraphrase detection in dialog.