There is a mismatch between psychological and computational studies on emotions. Psychological research aims at explaining and documenting internal mechanisms of these phenomena, while computational work often simplifies them into labels. Many emotion fundamentals remain under-explored in natural language processing, particularly how emotions develop and how people cope with them. To help reduce this gap, we follow theories on coping, and treat emotions as strategies to cope with salient situations (i.e., how people deal with emotion-eliciting events). This approach allows us to investigate the link between emotions and behavior, which also emerges in language. We introduce the task of coping identification, together with a corpus to do so, constructed via role-playing. We find that coping strategies realize in text even though they are challenging to recognize, both for humans and automatic systems trained and prompted on the same task. We thus open up a promising research direction to enhance the capability of models to better capture emotion mechanisms from text.

Recently, several scholars have contributed to the growth of a new theoretical framework in NLP called perspectivism. This approach aimsto leverage data annotated by different individuals to model diverse perspectives that affect their opinions on subjective phenomena such as irony. In this context, we propose MultiPICo, a multilingual perspectivist corpus of ironic short conversations in different languages andlinguistic varieties extracted from Twitter and Reddit. The corpus includes sociodemographic information about its annotators. Our analysis of the annotated corpus shows how different demographic cohorts may significantly disagree on their annotation of irony and how certain cultural factors influence the perception of the phenomenon and the agreement on the annotation. Moreover, we show how disaggregated annotations and rich annotator metadata can be exploited to benchmark the ability of large language models to recognize irony, their positionality with respect to sociodemographic groups, and the efficacy of perspective-taking prompting for irony detection in multiple languages.

Biographical event detection is a relevant task that allows for the exploration and comparison of the ways in which people’s lives are told and represented. This may support several real-life applications in digital humanities and in works aimed at exploring bias about minoritized groups. Despite that, there are no corpora and models specifically designed for this task. In this paper we fill this gap by presenting a new corpus annotated for biographical event detection. The corpus, which includes 20 Wikipedia biographies, was aligned with 5 existing corpora in order to train a model for the biographical event detection task. The model was able to detect all mentions of the target-entity in a biography with an F-score of 0.808 and the entity-related events with an F-score of 0.859. Finally, the model was used for performing an analysis of biases about women and non-Western people in Wikipedia biographies.

We present EPIC (English Perspectivist Irony Corpus), the first annotated corpus for irony analysis based on the principles of data perspectivism. The corpus contains short conversations from social media in five regional varieties of English, and it is annotated by contributors from five countries corresponding to those varieties. We analyse the resource along the perspectives induced by the diversity of the annotators, in terms of origin, age, and gender, and the relationship between these dimensions, irony, and the topics of conversation. We validate EPIC by creating perspective-aware models that encode the perspectives of annotators grouped according to their demographic characteristics. Firstly, the performance of perspectivist models confirms that different annotators induce very different models. Secondly, in the classification of ironic and non-ironic texts, perspectivist models prove to be generally more confident than the non-perspectivist ones. Furthermore, comparing the performance on a perspective-based test set with those achieved on a gold standard test set, we can observe how perspectivist models tend to detect more precisely the positive class, showing their ability to capture the different perceptions of irony. Thanks to these models, we are moreover able to show interesting insights about the variation in the perception of irony by the different groups of annotators, such as among different generations and nationalities.

This paper introduces the Unified Interactive Natural Understanding of the Italian Language (UINAUIL), a benchmark of six tasks for Italian Natural Language Understanding. We present a description of the tasks and software library that collects the data from the European Language Grid, harmonizes the data format, and exposes functionalities to facilitates data manipulation and the evaluation of custom models. We also present the results of tests conducted with available Italian and multilingual language models on UINAUIL, providing an updated picture of the current state of the art in Italian NLU.

In this paper, we focus on the topics of misinformation and racial hoaxes from a perspective derived from both social psychology and computational linguistics. In particular, we consider the specific case of anti-immigrant feeling as a first case study for addressing racial stereotypes. We describe the first corpus-based study for multilingual racial stereotype identification in social media conversational threads. Our contributions are: (i) a multilingual corpus of racial hoaxes, (ii) a set of common guidelines for the annotation of racial stereotypes in social media texts, and a multi-layered, fine-grained scheme, psychologically grounded on the work by Fiske, including not only stereotype presence, but also contextuality, implicitness, and forms of discredit, (iii) a multilingual dataset in Italian, Spanish, and French annotated following the aforementioned guidelines, and cross-lingual comparative analyses taking into account racial hoaxes and stereotypes in online discussions. The analysis and results show the usefulness of our methodology and resources, shedding light on how racial hoaxes are spread, and enable the identification of negative stereotypes that reinforce them.

Research in the field of NLP has recently focused on the variability that people show in selecting labels when performing an annotation task. Exploiting disagreements in annotations has been shown to offer advantages for accurate modelling and fair evaluation. In this paper, we propose a strongly perspectivist model for supervised classification of natural language utterances. Our approach combines the predictions of several perspective-aware models using key information of their individual confidence to capture the subjectivity encoded in the annotation of linguistic phenomena. We validate our method through experiments on two case studies, irony and hate speech detection, in in-domain and cross-domain settings. The results show that confidence-based ensembling of perspective-aware models seems beneficial for classification performance in all scenarios. In addition, we demonstrate the effectiveness of our method with automatically extracted perspectives from annotations when the annotators’ metadata are not available.

This work describes the process of creating a corpus of Twitter conversations annotated for the presence of counterspeech in response to toxic speech related to axes of discrimination linked to sexism, racism and homophobia. The main novelty is an annotated dataset comprising relevant tweets in their context of occurrence. The corpus is made up of tweets and responses captured by different profiles replying to discriminatory content or objectionably couched news. An annotation scheme was created to make explicit the knowledge on the dimensions of toxic speech and counterspeech.An analysis of the collected and annotated data and of the IAA that emerged during the annotation process is included. Moreover, we report about preliminary experiments on automatic counterspeech detection, based on supervised automatic learning models trained on the new dataset. The results highlight the fundamental role played by the context in this detection task, confirming our intuitions about the importance to collect tweets in their context of occurrence.

The European Language Grid enables researchers and practitioners to easily distribute and use NLP resources and models, such as corpora and classifiers. We describe in this paper how, during the course of our EVALITA4ELG project, we have integrated datasets and systems for the Italian language. We show how easy it is to use the integrated systems, and demonstrate in case studies how seamless the application of the platform is, providing Italian NLP for everyone.

Despite the large number of computational resources for emotion recognition, there is a lack of data sets relying on appraisal models. According to Appraisal theories, emotions are the outcome of a multi-dimensional evaluation of events. In this paper, we present APPReddit, the first corpus of non-experimental data annotated according to this theory. After describing its development, we compare our resource with enISEAR, a corpus of events created in an experimental setting and annotated for appraisal. Results show that the two corpora can be mapped notwithstanding different typologies of data and annotations schemes. A SVM model trained on APPReddit predicts four appraisal dimensions without significant loss. Merging both corpora in a single training set increases the prediction of 3 out of 4 dimensions. Such findings pave the way to a better performing classification model for appraisal prediction.

Inside the NLP community there is a considerable amount of language resources created, annotated and released every day with the aim of studying specific linguistic phenomena. Despite a variety of attempts in order to organize such resources has been carried on, a lack of systematic methods and of possible interoperability between resources are still present. Furthermore, when storing linguistic information, still nowadays, the most common practice is the concept of “gold standard”, which is in contrast with recent trends in NLP that aim at stressing the importance of different subjectivities and points of view when training machine learning and deep learning methods. In this paper we present O-Dang!: The Ontology of Dangerous Speech Messages, a systematic and interoperable Knowledge Graph (KG) for the collection of linguistic annotated data. O-Dang! is designed to gather and organize Italian datasets into a structured KG, according to the principles shared within the Linguistic Linked Open Data community. The ontology has also been designed to account a perspectivist approach, since it provides a model for encoding both gold standard and single-annotator labels in the KG. The paper is structured as follows. In Section 1 the motivations of our work are outlined. Section 2 describes the O-Dang! Ontology, that provides a common semantic model for the integration of datasets in the KG. The Ontology Population stage with information about corpora, users, and annotations is presented in Section 3. Finally, in Section 4 an analysis of offensiveness across corpora is provided as a first case study for the resource.

As a contribution to personality detection in languages other than English, we rely on distant supervision to create Personal-ITY, a novel corpus of YouTube comments in Italian, where authors are labelled with personality traits. The traits are derived from one of the mainstream personality theories in psychology research, named MBTI. Using personality prediction experiments, we (i) study the task of personality prediction in itself on our corpus as well as on TWISTY, a Twitter dataset also annotated with MBTI labels; (ii) carry out an extensive, in-depth analysis of the features used by the classifier, and view them specifically under the light of the original theory that we used to create the corpus in the first place. We observe that no single model is best at personality detection, and that while some traits are easier than others to detect, and also to match back to theory, for other, less frequent traits the picture is much more blurred.

This paper describes our participation to the TRAC-2 Shared Tasks on Aggression Identification. Our team, FlorUniTo, investigated the applicability of using an abusive lexicon to enhance word embeddings towards improving detection of aggressive language. The embeddings used in our paper are word-aligned pre-trained vectors for English, Hindi, and Bengali, to reflect the languages in the shared task data sets. The embeddings are retrofitted to a multilingual abusive lexicon, HurtLex. We experimented with an LSTM model using the original as well as the transformed embeddings and different language and setting variations. Overall, our systems placed toward the middle of the official rankings based on weighted F1 score. However, the results on the development and test sets show promising improvements across languages, especially on the misogynistic aggression sub-task.

Swearing plays an ubiquitous role in everyday conversations among humans, both in oral and textual communication, and occurs frequently in social media texts, typically featured by informal language and spontaneous writing. Such occurrences can be linked to an abusive context, when they contribute to the expression of hatred and to the abusive effect, causing harm and offense. However, swearing is multifaceted and is often used in casual contexts, also with positive social functions. In this study, we explore the phenomenon of swearing in Twitter conversations, taking the possibility of predicting the abusiveness of a swear word in a tweet context as the main investigation perspective. We developed the Twitter English corpus SWAD (Swear Words Abusiveness Dataset), where abusive swearing is manually annotated at the word level. Our collection consists of 1,511 unique swear words from 1,320 tweets. We developed models to automatically predict abusive swearing, to provide an intrinsic evaluation of SWAD and confirm the robustness of the resource. We also present the results of a glass box ablation study in order to investigate which lexical, syntactic, and affective features are more informative towards the automatic prediction of the function of swearing.

This paper describes a novel annotation scheme specifically designed for a customer-service context where written interactions take place between a given user and the chatbot of an Italian telecommunication company. More specifically, the scheme aims to detect and highlight two aspects: the presence of errors in the conversation on both sides (i.e. customer and chatbot) and the “emotional load” of the conversation. This can be inferred from the presence of emotions of some kind (especially negative ones) in the customer messages, and from the possible empathic responses provided by the agent. The dataset annotated according to this scheme is currently used to develop the prototype of a rule-based Natural Language Generation system aimed at improving the chatbot responses and the customer experience overall.

The detection of abusive or offensive remarks in social texts has received significant attention in research. In several related shared tasks, BERT has been shown to be the state-of-the-art. In this paper, we propose to utilize lexical features derived from a hate lexicon towards improving the performance of BERT in such tasks. We explore different ways to utilize the lexical features in the form of lexicon-based encodings at the sentence level or embeddings at the word level. We provide an extensive dataset evaluation that addresses in-domain as well as cross-domain detection of abusive content to render a complete picture. Our results indicate that our proposed models combining BERT with lexical features help improve over a baseline BERT model in many of our in-domain and cross-domain experiments.

The paper describes the organization of the SemEval 2019 Task 5 about the detection of hate speech against immigrants and women in Spanish and English messages extracted from Twitter. The task is organized in two related classification subtasks: a main binary subtask for detecting the presence of hate speech, and a finer-grained one devoted to identifying further features in hateful contents such as the aggressive attitude and the target harassed, to distinguish if the incitement is against an individual rather than a group. HatEval has been one of the most popular tasks in SemEval-2019 with a total of 108 submitted runs for Subtask A and 70 runs for Subtask B, from a total of 74 different teams. Data provided for the task are described by showing how they have been collected and annotated. Moreover, the paper provides an analysis and discussion about the participant systems and the results they achieved in both subtasks.

The development of computational methods to detect abusive language in social media within variable and multilingual contexts has recently gained significant traction. The growing interest is confirmed by the large number of benchmark corpora for different languages developed in the latest years. However, abusive language behaviour is multifaceted and available datasets are featured by different topical focuses. This makes abusive language detection a domain-dependent task, and building a robust system to detect general abusive content a first challenge. Moreover, most resources are available for English, which makes detecting abusive language in low-resource languages a further challenge. We address both challenges by considering ten publicly available datasets across different domains and languages. A hybrid approach with deep learning and a multilingual lexicon to cross-domain and cross-lingual detection of abusive content is proposed and compared with other simpler models. We show that training a system on general abusive language datasets will produce a cross-domain robust system, which can be used to detect other more specific types of abusive content. We also found that using the domain-independent lexicon HurtLex is useful to transfer knowledge between domains and languages. In the cross-lingual experiment, we demonstrate the effectiveness of our jointlearning model also in out-domain scenarios.

The paper proposes an investigation on the role of populist themes and rhetoric in an Italian Twitter corpus of hate speech against immigrants. The corpus had been annotated with four new layers of analysis: Nominal Utterances, that can be seen as consistent with populist rhetoric; In-out-group rhetoric, a very common populist strategy to polarize public opinion; Slogan-like nominal utterances, that may convey the call for severe illiberal policies against immigrants; News, to recognize the role of newspapers (headlines or reference to articles) in the Twitter political discourse on immigration featured by hate speech.

This paper describes the results of the first Shared Task on Multilingual Emoji Prediction, organized as part of SemEval 2018. Given the text of a tweet, the task consists of predicting the most likely emoji to be used along such tweet. Two subtasks were proposed, one for English and one for Spanish, and participants were allowed to submit a system run to one or both subtasks. In total, 49 teams participated to the English subtask and 22 teams submitted a system run to the Spanish subtask. Evaluation was carried out emoji-wise, and the final ranking was based on macro F-Score. Data and further information about this task can be found at https://competitions.codalab.org/competitions/17344.

In this paper we describe the system used by the ValenTO team in the shared task on Irony Detection in English Tweets at SemEval 2018. The system takes as starting point emotIDM, an irony detection model that explores the use of affective features based on a wide range of lexical resources available for English, reflecting different facets of affect. We experimented with different settings, by exploiting different classifiers and features, and participated both to the binary irony detection task and to the task devoted to distinguish among different types of irony. We report on the results obtained by our system both in a constrained setting and unconstrained setting, where we explored the impact of using additional data in the training phase, such as corpora annotated for the presence of irony or sarcasm from the state of the art. Overall, the performance of our system seems to validate the important role that affective information has for identifying ironic content in Twitter.

This paper describes the participation of the #NonDicevoSulSerio team at SemEval2018-Task3, which focused on Irony Detection in English Tweets and was articulated in two tasks addressing the identification of irony at different levels of granularity. We participated in both tasks proposed: Task A is a classical binary classification task to determine whether a tweet is ironic or not, while Task B is a multiclass classification task devoted to distinguish different types of irony, where systems have to predict one out of four labels describing verbal irony by clash, other verbal irony, situational irony, and non-irony. We addressed both tasks by proposing a model built upon a well-engineered features set involving both syntactic and lexical features, and a wide range of affective-based features, covering different facets of sentiment and emotions. The use of new features for taking advantage of the affective information conveyed by emojis has been analyzed. On this line, we also tried to exploit the possible incongruity between sentiment expressed in the text and in the emojis included in a tweet. We used a Support Vector Machine classifier, and obtained promising results. We also carried on experiments in an unconstrained setting.

This paper provides a linguistic and pragmatic analysis of the phenomenon of irony in order to represent how Twitter’s users exploit irony devices within their communication strategies for generating textual contents. We aim to measure the impact of a wide-range of pragmatic phenomena in the interpretation of irony, and to investigate how these phenomena interact with contexts local to the tweet. Informed by linguistic theories, we propose for the first time a multi-layered annotation schema for irony and its application to a corpus of French, English and Italian tweets. We detail each layer, explore their interactions, and discuss our results according to a qualitative and quantitative perspective.

The paper introduces a new annotated French data set for Sentiment Analysis, which is a currently missing resource. It focuses on the collection from Twitter of data related to the socio-political debate about the reform of the bill for wedding in France. The design of the annotation scheme is described, which extends a polarity label set by making available tags for marking target semantic areas and figurative language devices. The annotation process is presented and the disagreement discussed, in particular, in the perspective of figurative language use and in that of the semantic oriented annotation, which are open challenges for NLP systems.

In this paper we present the TWitterBuonaScuola corpus (TW-BS), a novel Italian linguistic resource for Sentiment Analysis, developed with the main aim of analyzing the online debate on the controversial Italian political reform “Buona Scuola” (Good school), aimed at reorganizing the national educational and training systems. We describe the methodologies applied in the collection and annotation of data. The collection has been driven by the detection of the hashtags mainly used by the participants to the debate, while the annotation has been focused on sentiment polarity and irony, but also extended to mark the aspects of the reform that were mainly discussed in the debate. An in-depth study of the disagreement among annotators is included. We describe the collection and annotation stages, and the in-depth analysis of disagreement made with Crowdflower, a crowdsourcing annotation platform.