Generating persona consistent dialogue response is important for developing an intelligent conversational agent. Recent works typically fine-tune large-scale pre-trained models on this task by concatenating persona texts and dialogue history as a single input sequence to generate the target response. While simple and effective, our analysis shows that this popular practice is seriously affected by order sensitivity where different input orders of persona sentences significantly impact the quality and consistency of generated response, resulting in severe performance fluctuations (i.e., 29.4% on GPT2 and 83.2% on BART). To mitigate the order sensitivity problem, we propose a model-agnostic framework, ORder Insensitive Generation (ORIG), which enables dialogue models to learn robust representation under different persona orders and improve the consistency of response generation. Experiments on the Persona-Chat dataset justify the effectiveness and superiority of our method with two dominant pre-trained models (GPT2 and BART).

Knowledge probing is a task to assess the knowledge encoded within pre-trained language models (PLMs) by having the PLM complete prompts such as “Italy is located in __,”. The model’s prediction precision serves as a lower bound for the amount of knowledge it contains. Subsequent works explore training a series of vectors as prompts to guide PLMs towards more accurate predictions. However, these methods compromise the readability of the prompts. We cannot directly understand these prompts from their literal meaning, making it difficult to verify whether they are correct. Consequently, the credibility of probing results derived from these prompts is diminished. To address the issue, we propose a novel method called ReadPrompt, which aims to identify meaningful sentences to serve as prompts. Experiments show that ReadPrompt achieves state-of-the-art performance on the current knowledge probing benchmark. Moreover, since the prompt is readable, we discovered a misalignment between constructed prompts and knowledge, which is also present in current prompting methods verified by an attack experiment. We claim that the probing outcomes of the current prompting methods are unreliable that overestimate the knowledge contained within PLMs.

Open-domain dialogue system usually requires different sources of knowledge to generate more informative and evidential responses. However, existing knowledge-grounded dialogue systems either focus on a single knowledge source or overlook the dependency between multiple sources of knowledge, which may result in generating inconsistent or even paradoxical responses. To incorporate multiple knowledge sources and dependencies between them, we propose SAFARI, a novel framework that leverages the exceptional capabilities of large language models (LLMs) in planning, understanding, and incorporating under both supervised and unsupervised settings. Specifically, SAFARI decouples the knowledge grounding into multiple sources and response generation, which allows easy extension to various knowledge sources including the possibility of not using any sources. To study the problem, we construct a personalized knowledge-grounded dialogue dataset Knowledge Behind Persona (KBP), which is the first to consider the dependency between persona and implicit knowledge. Experimental results on the KBP dataset demonstrate that the SAFARI framework can effectively produce persona-consistent and knowledge-enhanced responses.

Recent works usually address Dialog policy learning DPL by training a reinforcement learning (RL) agent to determine the best dialog action. However, existing works on deep RL require a large volume of agent-user interactions to achieve acceptable performance. In this paper, we propose to make full use of the plain text knowledge from the pre-trained language model to accelerate the RL agent’s learning speed. Specifically, we design a dialog action-aware transformer encoder (DaTrans), which integrates a new fine-tuning procedure named masked last action task to encourage DaTrans to be dialog-aware and distill action-specific features. Then, DaTrans is further optimized in an RL setting with ongoing interactions and evolves through exploration in the dialog action space toward maximizing long-term accumulated rewards. The effectiveness and efficiency of the proposed model are demonstrated with both simulator evaluation and human evaluation.

Automatic diagnosis (AD), a critical application of AI in healthcare, employs machine learning techniques to assist doctors in gathering patient symptom information for precise disease diagnosis. The Transformer-based method utilizes an input symptom sequence, predicts itself through auto-regression, and employs the hidden state of the final symptom to determine the disease. Despite its simplicity and superior performance demonstrated, a decline in disease diagnosis accuracy is observed caused by 1) a mismatch between symptoms observed during training and generation, and 2) the effect of different symptom orders on disease prediction. To address the above obstacles, we introduce the CoAD, a novel disease and symptom collaborative generation framework, which incorporates several key innovations to improve AD: 1) aligning sentence-level disease labels with multiple possible symptom inquiry steps to bridge the gap between training and generation; 2) expanding symptom labels for each sub-sequence of symptoms to enhance annotation and eliminate the effect of symptom order; 3) developing a repeated symptom input schema to effectively and efficiently learn the expanded disease and symptom labels. We evaluate the CoAD framework using four datasets, including three public and one private, and demonstrate that it achieves an average 2.3% improvement over previous state-of-the-art results in automatic disease diagnosis. For reproducibility, we release the code and data at https://github.com/KwanWaiChung/coad.