Parameter-efficient tuning aims to mitigate the large memory requirements of adapting pretrained language models for downstream tasks. For example, one popular method, prefix-tuning, prepends trainable tokens to sequences while freezing the rest of the model’s parameters. Although such models attain comparable performance with fine-tuning when applied to sequences with short to moderate lengths, we show their inferior performance when modelling long sequences. To bridge this gap, we propose prefix-propagation, a simple but effective approach that conditions prefixes on previous hidden states. We empirically demonstrate that prefix-propagation outperforms prefix-tuning across long-document tasks, while using 50% fewer parameters. To further investigate the proposed architecture, we also show its advantage in calibration, and perform additional study on its relationship with kernel attention. To the best of our knowledge, this work is the first to focus on parameter-efficient learning for long-sequence language tasks.

With the recent surge of NLP technologies in the financial domain, banks and other financial entities have adopted virtual agents (VA) to assist customers. A challenging problem for VAs in this domain is determining a user’s reason or intent for contacting the VA, especially when the intent was unseen or open during the VA’s training. One method for handling open intents is adaptive decision boundary (ADB) post-processing, which learns tight decision boundaries from intent representations to separate known and open intents. We propose incorporating two methods for supervised pre-training of intent representations: prefix tuning and fine-tuning just the last layer of a large language model (LLM). With this proposal, our accuracy is 1.63% - 2.07% higher than the prior state-of-the-art ADB method for open intent classification on the banking77 benchmark amongst others. Notably, we only supplement the original ADB model with 0.1% additional trainable parameters. Ablation studies also determine that our method yields better results than full fine-tuning the entire model. We hypothesize that our findings could stimulate a new optimal method of downstream tuning that combines parameter efficient tuning modules with fine-tuning a subset of the base model’s layers.