Role-playing has wide-ranging applications in customer support, embodied agents, and computational social science. The influence of parametric world knowledge of large language models (LLMs) often causes role-playing characters to act out of character and to hallucinate about things outside the scope of their knowledge. In this work, we focus on the evaluation and mitigation of hallucination in fictional character role-play. We introduce a dataset with over 2,000 characters and 72,000 interviews, including 18,000 adversarial questions. We propose RoleFact, a role-playing method that mitigates hallucination by modulating the influence of parametric knowledge using a pre-calibrated confidence threshold. Experiments show that the proposed method improves the factual precision of generated responses by 18% for adversarial questions with a 44% reduction in temporal hallucination for time-sensitive interviews. The code and the dataset are available at https://github.com/NafisSadeq/rolefact.git.

In recent years, large language models (LLMs) have become increasingly prevalent, offering remarkable text generation capabilities. However, a pressing challenge is their tendency to make confidently wrong predictions, highlighting the critical need for uncertainty quantification (UQ) in LLMs. While previous works have mainly focused on addressing aleatoric uncertainty, the full spectrum of uncertainties, including epistemic, remains inadequately explored. Motivated by this gap, we introduce a novel UQ method, sampling with perturbation for UQ (SPUQ), designed to tackle both aleatoric and epistemic uncertainties. The method entails generating a set of perturbations for LLM inputs, sampling outputs for each perturbation, and incorporating an aggregation module that generalizes the sampling uncertainty approach for text generation tasks. Through extensive experiments on various datasets, we investigated different perturbation and aggregation techniques. Our findings show a substantial improvement in model uncertainty calibration, with a reduction in Expected Calibration Error (ECE) by 50% on average. Our findings suggest that our proposed UQ method offers promising steps toward enhancing the reliability and trustworthiness of LLMs.

As the categories of named entities rapidly increase, the deployed NER models are required to keep updating toward recognizing more entity types, creating a demand for class-incremental learning for NER. Considering the privacy concerns and storage constraints, the standard paradigm for class-incremental NER updates the models with training data only annotated with the new classes, yet the entities from other entity classes are regarded as “Non-entity” (or “O”). In this work, we conduct an empirical study on the “Unlabeled Entity Problem” and find that it leads to severe confusion between “O” and entities, decreasing class discrimination of old classes and declining the model’s ability to learn new classes. To solve the Unlabeled Entity Problem, we propose a novel representation learning method to learn discriminative representations for the entity classes and “O”. Specifically, we propose an entity-aware contrastive learning method that adaptively detects entity clusters in “O”. Furthermore, we propose two effective distance-based relabeling strategies for better learning the old classes. We introduce a more realistic and challenging benchmark for class-incremental NER, and the proposed method achieves up to 10.62% improvement over the baseline methods.

The existing supervised relation extraction methods have achieved impressive performance in a closed-set setting, in which the relations remain the same during both training and testing. In a more realistic open-set setting, unknown relations may appear in the test set. Due to the lack of supervision signals from unknown relations, a well-performing closed-set relation extractor can still confidently misclassify them into known relations. In this paper, we propose an unknown-aware training method, regularizing the model by dynamically synthesizing negative instances that can provide the missing supervision signals. Inspired by text adversarial attack, We adaptively apply small but critical perturbations to original training data,synthesizing difficult enough negative instances that are mistaken by the model as known relations, thus facilitating a compact decision boundary. Experimental results show that our method achieves SOTA unknown relation detection without compromising the classification of known relations.

Pretrained language models have achieved remarkable success in various natural language processing tasks. However, pretraining has recently shifted toward larger models and larger data, which has resulted in significant computational and energy costs. In this paper, we propose Influence Subset Selection (ISS) for language model, which explicitly utilizes end-task knowledge to select a tiny subset of the pretraining corpus. Specifically, the ISS selects the samples that will provide the most positive influence on the performance of the end task. Furthermore, we design a gradient matching-based influence estimation method, which can drastically reduce the computation time of influence. With only 0.45% of the data and a three-orders-of-magnitude lower computational cost, ISS outperformed pretrained models (e.g., RoBERTa) on eight datasets covering four domains.

Recently, Few-shot Named Entity Recognition has received wide attention with the growing need for NER models to learn new classes with minimized annotation costs. However, one common yet understudied situation is to transfer a model trained with coarse-grained classes to recognize fine-grained classes, such as separating a product category into sub-classes. We find that existing few-shot NER solutions are not suitable for such a situation since they do not consider the sub-class discrimination during coarse training and various granularity of new classes during few-shot learning. In this work, we introduce the Coarse-to-fine Few-shot NER (C2FNER) task and propose an effective solution. Specifically, during coarse training, we propose a cluster-based prototype margin loss to learn group-wise discriminative representations, so as to benefit fine-grained learning. Targeting various granularity of new classes, we separate the coarse classes into extra-fine clusters and propose a novel prototype retrieval and bootstrapping algorithm to retrieve representative clusters for each fine class. We then adopt a mixture prototype loss to efficiently learn the representations of fine classes. We conduct experiments on both in-domain and cross-domain C2FNER settings with various target granularity, and the proposed method shows superior performance over the baseline methods.

Emotion and empathy are examples of human qualities lacking in many human-machine interactions. The goal of our work is to generate engaging dialogue grounded in a user-shared image with increased emotion and empathy while minimizing socially inappropriate or offensive outputs. We release the Neural Image Commenting with Empathy (NICE) dataset consisting of almost two million images and the corresponding human-generated comments, a set of human annotations, and baseline performance on a range of models. In-stead of relying on manually labeled emotions, we also use automatically generated linguistic representations as a source of weakly supervised labels. Based on these annotations, we define two different tasks for the NICE dataset. Then, we propose a novel pre-training model - Modeling Affect Generation for Image Comments (MAGIC) - which aims to generate comments for images, conditioned on linguistic representations that capture style and affect, and to help generate more empathetic, emotional, engaging and socially appropriate comments. Using this model we achieve state-of-the-art performance on one of our NICE tasks. The experiments show that the approach can generate more human-like and engaging image comments.

We present MixingBoard, a platform for quickly building demos with a focus on knowledge grounded stylized text generation. We unify existing text generation algorithms in a shared codebase and further adapt earlier algorithms for constrained generation. To borrow advantages from different models, we implement strategies for cross-model integration, from the token probability level to the latent space level. An interface to external knowledge is provided via a module that retrieves, on-the-fly, relevant knowledge from passages on the web or a document collection. A user interface for local development, remote webpage access, and a RESTful API are provided to make it simple for users to build their own demos.

We present a large, tunable neural conversational response generation model, DIALOGPT (dialogue generative pre-trained transformer). Trained on 147M conversation-like exchanges extracted from Reddit comment chains over a period spanning from 2005 through 2017, DialoGPT extends the Hugging Face PyTorch transformer to attain a performance close to human both in terms of automatic and human evaluation in single-turn dialogue settings. We show that conversational systems that leverage DialoGPT generate more relevant, contentful and context-consistent responses than strong baseline systems. The pre-trained model and training pipeline are publicly released to facilitate research into neural response generation and the development of more intelligent open-domain dialogue systems.

Existing open-domain dialog models are generally trained to minimize the perplexity of target human responses. However, some human replies are more engaging than others, spawning more followup interactions. Current conversational models are increasingly capable of producing turns that are context-relevant, but in order to produce compelling agents, these models need to be able to predict and optimize for turns that are genuinely engaging. We leverage social media feedback data (number of replies and upvotes) to build a large-scale training dataset for feedback prediction. To alleviate possible distortion between the feedback and engagingness, we convert the ranking problem to a comparison of response pairs which involve few confounding factors. We trained DialogRPT, a set of GPT-2 based models on 133M pairs of human feedback data and the resulting ranker outperformed several baselines. Particularly, our ranker outperforms the conventional dialog perplexity baseline with a large margin on predicting Reddit feedback. We finally combine the feedback prediction models and a human-like scoring model to rank the machine-generated dialog responses. Crowd-sourced human evaluation shows that our ranking method correlates better with real human preferences than baseline models.

When trained effectively, the Variational Autoencoder (VAE) can be both a powerful generative model and an effective representation learning framework for natural language. In this paper, we propose the first large-scale language VAE model Optimus (Organizing sentences via Pre-Trained Modeling of a Universal Space). A universal latent embedding space for sentences is first pre-trained on large text corpus, and then fine-tuned for various language generation and understanding tasks. Compared with GPT-2, Optimus enables guided language generation from an abstract level using the latent vectors. Compared with BERT, Optimus can generalize better on low-resource language understanding tasks due to the smooth latent space structure. Extensive experimental results on a wide range of language tasks demonstrate the effectiveness of Optimus. It achieves new state-of-the-art on VAE language modeling benchmarks.

Although neural conversational models are effective in learning how to produce fluent responses, their primary challenge lies in knowing what to say to make the conversation contentful and non-vacuous. We present a new end-to-end approach to contentful neural conversation that jointly models response generation and on-demand machine reading. The key idea is to provide the conversation model with relevant long-form text on the fly as a source of external knowledge. The model performs QA-style reading comprehension on this text in response to each conversational turn, thereby allowing for more focused integration of external knowledge than has been possible in prior approaches. To support further research on knowledge-grounded conversation, we introduce a new large-scale conversation dataset grounded in external web pages (2.8M turns, 7.4M sentences of grounding). Both human evaluation and automated metrics show that our approach results in more contentful responses compared to a variety of previous methods, improving both the informativeness and diversity of generated output.

The Intelligent Conversation Engine: Code and Pre-trained Systems (Microsoft Icecaps) is an upcoming open-source natural language processing repository. Icecaps wraps TensorFlow functionality in a modular component-based architecture, presenting an intuitive and flexible paradigm for constructing sophisticated learning setups. Capabilities include multitask learning between models with shared parameters, upgraded language model decoding features, a range of built-in architectures, and a user-friendly data processing pipeline. The system is targeted toward conversational tasks, exploring diverse response generation, coherence, and knowledge grounding. Icecaps also provides pre-trained conversational models that can be either used directly or loaded for fine-tuning or bootstrapping other models; these models power an online demo of our framework.

Although recent neural conversation models have shown great potential, they often generate bland and generic responses. While various approaches have been explored to diversify the output of the conversation model, the improvement often comes at the cost of decreased relevance. In this paper, we propose a SpaceFusion model to jointly optimize diversity and relevance that essentially fuses the latent space of a sequence-to-sequence model and that of an autoencoder model by leveraging novel regularization terms. As a result, our approach induces a latent space in which the distance and direction from the predicted response vector roughly match the relevance and diversity, respectively. This property also lends itself well to an intuitive visualization of the latent space. Both automatic and human evaluation results demonstrate that the proposed approach brings significant improvement compared to strong baselines in both diversity and relevance.

Generating responses in a targeted style is a useful yet challenging task, especially in the absence of parallel data. With limited data, existing methods tend to generate responses that are either less stylized or less context-relevant. We propose StyleFusion, which bridges conversation modeling and non-parallel style transfer by sharing a structured latent space. This structure allows the system to generate stylized relevant responses by sampling in the neighborhood of the conversation model prediction, and continuously control the style level. We demonstrate this method using dialogues from Reddit data and two sets of sentences with distinct styles (arXiv and Sherlock Holmes novels). Automatic and human evaluation show that, without sacrificing appropriateness, the system generates responses of the targeted style and outperforms competitive baselines.