Xiaolei Wang


2023

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Towards Building More Robust NER datasets: An Empirical Study on NER Dataset Bias from a Dataset Difficulty View
Ruotian Ma | Xiaolei Wang | Xin Zhou | Qi Zhang | Xuanjing Huang
Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing

Recently, many studies have illustrated the robustness problem of Named Entity Recognition (NER) systems: the NER models often rely on superficial entity patterns for predictions, without considering evidence from the context. Consequently, even state-of-the-art NER models generalize poorly to out-of-domain scenarios when out-of-distribution (OOD) entity patterns are introduced. Previous research attributes the robustness problem to the existence of NER dataset bias, where simpler and regular entity patterns induce shortcut learning. In this work, we bring new insights into this problem by comprehensively investigating the NER dataset bias from a dataset difficulty view. We quantify the entity-context difficulty distribution in existing datasets and explain their relationship with model robustness. Based on our findings, we explore three potential ways to de-bias the NER datasets by altering entity-context distribution, and we validate the feasibility with intensive experiments. Finally, we show that the de-biased datasets can transfer to different models and even benefit existing model-based robustness-improving methods, indicating that building more robust datasets is fundamental for building more robust NER systems.

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Rethinking the Evaluation for Conversational Recommendation in the Era of Large Language Models
Xiaolei Wang | Xinyu Tang | Xin Zhao | Jingyuan Wang | Ji-Rong Wen
Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on an investigation into the utilization of ChatGPT for CRSs, revealing the inadequacy of the existing evaluation protocol. It might overemphasize the matching with ground-truth items annotated by humans while neglecting the interactive nature of CRSs. To overcome the limitation, we further propose an **i**nteractive **Eva**luation approach based on **L**L**M**s, named **iEvaLM**, which harnesses LLM-based user simulators. Our evaluation approach can simulate various system-user interaction scenarios. Through the experiments on two public CRS datasets, we demonstrate notable improvements compared to the prevailing evaluation protocol. Furthermore, we emphasize the evaluation of explainability, and ChatGPT showcases persuasive explanation generation for its recommendations. Our study contributes to a deeper comprehension of the untapped potential of LLMs for CRSs and provides a more flexible and realistic evaluation approach for future research about LLM-based CRSs.

2021

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CRSLab: An Open-Source Toolkit for Building Conversational Recommender System
Kun Zhou | Xiaolei Wang | Yuanhang Zhou | Chenzhan Shang | Yuan Cheng | Wayne Xin Zhao | Yaliang Li | Ji-Rong Wen
Proceedings of the 59th Annual Meeting of the Association for Computational Linguistics and the 11th International Joint Conference on Natural Language Processing: System Demonstrations

In recent years, conversational recommender systems (CRSs) have drawn a wide attention in the research community, which focus on providing high-quality recommendations to users via natural language conversations. However, due to diverse scenarios and data formats, existing studies on CRSs lack unified and standardized implementation or comparison. To tackle this challenge, we release an open-source toolkit CRSLab, which provides a unified and extensible framework with highly-decoupled modules to develop CRSs. Based on this framework, we collect 6 commonly used human-annotated CRS datasets and implement 19 models that include advanced techniques such as graph neural networks and pre-training models. Besides, our toolkit provides a series of automatic evaluation protocols and a human-machine interaction interface to evaluate and compare different CRS methods. The project and documents are released at https://github.com/RUCAIBox/CRSLab.