Evaluating Large Language Models (LLMs) has become increasingly important, with automatic evaluation benchmarks gaining prominence as alternatives to human evaluation. While existing research has focused on approximating model rankings, such benchmarks fail to provide users and developers with a comprehensive and fine-grained understanding of a specific model’s capabilities. To fill this gap, we propose SCAN (Structured Capability Assessment and Navigation), a practical framework that enables detailed characterization of LLM capabilities through comprehensive and fine-grained evaluation. SCAN incorporates four key components: (1) TaxBuilder, which extracts capability-indicating tags from extensive queries to construct a hierarchical taxonomy automatically; (2) RealMix, a query synthesis and filtering mechanism that ensures sufficient evaluation data for each capability tag; (3) a suite of visualization and analysis tools that facilitate efficient navigation and analysis of model capabilities; and (4) a PC²-based (Pre-Comparison-derived Criteria) LLM-as-a-Judge approach that achieves significantly higher accuracy compared to classic LLM-as-a-Judge method. Using SCAN, we conduct a comprehensive evaluation of 21 mainstream LLMs. Our detailed analysis of the GPT-OSS family reveals substantial performance variations, even within sub-capabilities belonging to the same category of capability. This finding highlights the importance of fine-grained evaluation in accurately understanding LLM behavior. Project homepage and resources are available at https://github.com/liudan193/SCAN.

In this paper, we propose an unsupervised query enhanced approach for knowledge-intensive conversations, namely QKConv. There are three modules in QKConv: a query generator, an off-the-shelf knowledge selector, and a response generator. QKConv is optimized through joint training, which produces the response by exploring multiple candidate queries and leveraging corresponding selected knowledge. The joint training solely relies on the dialogue context and target response, getting exempt from extra query annotations or knowledge provenances. To evaluate the effectiveness of the proposed QKConv, we conduct experiments on three representative knowledge-intensive conversation datasets: conversational question-answering, task-oriented dialogue, and knowledge-grounded conversation. Experimental results reveal that QKConv performs better than all unsupervised methods across three datasets and achieves competitive performance compared to supervised methods.