Personalized Dialogue Generation (PDG) aims to create coherent responses according to roles or personas. Traditional PDG relies on external role data, which can be scarce and raise privacy concerns. Approaches address these issues by extracting role information from dialogue history, which often fail to generically model roles in continuous space. To overcome these limitations, we introduce a novel framework Models Roles from Personalized Dialogue History by Exploring and Utilizing Latent Space (MORPHEUS) through a three-stage training process. Specifically, we create a persona codebook to represent roles in latent space compactly, and this codebook is used to construct a posterior distribution of role information. This method enables the model to generalize across roles, allowing the generation of personalized dialogues even for unseen roles. Experiments on both Chinese and English datasets demonstrate that MORPHEUS enhances the extraction of role information, and improves response generation without external role data. Additionally, MORPHEUS can be considered an efficient fine-tuning for large language models.

Citywalk, a recently popular form of urban travel, requires genuine personalization and understanding of fine-grained requests compared to traditional itinerary planning. In this paper, we introduce the novel task of Open-domain Urban Itinerary Planning (OUIP), which generates personalized urban itineraries from user requests in natural language. We then present ItiNera, an OUIP system that integrates spatial optimization with large language models to provide customized urban itineraries based on user needs. This involves decomposing user requests, selecting candidate points of interest (POIs), ordering the POIs based on cluster-aware spatial optimization, and generating the itinerary. Experiments on real-world datasets and the performance of the deployed system demonstrate our system’s capacity to deliver personalized and spatially coherent itineraries compared to current solutions. Source codes of ItiNera are available at https://github.com/YihongT/ITINERA.

Large language models (LLMs) have achieved remarkable breakthroughs in new dialogue capabilities by leveraging instruction tuning,which refreshes human impressions of dialogue systems. The long-standing goal of dialogue systems is to be human-like enough to establish long-term connections with users. Therefore, there has been an urgent need to evaluate LLMs as human-like dialogue systems. In this paper, we propose DialogBench, a dialogue evaluation benchmark that contains 12 dialogue tasks to probe the capabilities of LLMs as human-like dialogue systems should have. Specifically, we prompt GPT-4 to generate evaluation instances for each task. We first design the basic prompt based on widely used design principles and further mitigate the existing biases to generate higher-quality evaluation instances. Our extensive tests on English and Chinese DialogBench of 26 LLMs show that instruction tuning improves the human likeness of LLMs to a certain extent, but most LLMs still have much room for improvement as human-like dialogue systems. Interestingly, results also show that the positioning of assistant AI can make instruction tuning weaken the human emotional perception of LLMs and their mastery of information about human daily life.

The personalized dialogue explores the consistent relationship between dialogue generation and personality. Existing personalized dialogue agents model persona profiles from three resources: sparse or dense persona descriptions and dialogue histories. However, sparse structured persona attributes are explicit but uninformative, dense persona texts contain rich persona descriptions with much noise, and dialogue history query is both noisy and uninformative for persona modeling. In this work, we combine the advantages of the three resources to obtain a richer and more accurate persona. We design a Contrastive Latent Variable-based model (CLV) that clusters the dense persona descriptions into sparse categories, which are combined with the history query to generate personalized responses. Experimental results on Chinese and English datasets demonstrate our model’s superiority in personalization.