Target-oriented dialogue guides the dialogue to a target quickly and smoothly. The latest approaches focus on global planning, which plans toward the target before the conversation instead of adopting a greedy strategy during the conversation. However, the global plan in existing works is fixed to certain turns by generating paths with certain nodes, which limits the optimization of turns and coherence of the target-oriented process. Toward flexible global planning, we propose to generate a global path as a natural language sentence instead of a sequence of nodes. With this path, the dialog is guided to the target with flexible turns of dialog. For model training, we also extract targetoriented dialogues from the chit-chat corpus with a knowledge graph. We conduct experiments on three datasets and simulate scenarios with and without user participation. The results show that our method has fewer turns, more coherent semantics, and a higher success rate in reaching the target than baselines.

In the target-oriented dialogue, the representation and achievement of targets are two interrelated essential issues. In current approaches, the target is typically supposed to be a single object represented as a word, which makes it relatively easy to achieve the target through dialogue with the help of a knowledge graph (KG). However, when the target has complex semantics, the existing knowledge graph is often incomplete in tracking complex semantic relations. This paper studies target-oriented dialog where the target is a topic sentence. We combine the methods of knowledge retrieval and relationship prediction to construct a context-related dynamic KG. On dynamic KG, we can track the implicit semantic paths in the speaker’s mind that may not exist in the existing KGs. In addition, we also designed a novel metric to evaluate the tracked path automatically. The experimental results show that our method can control the agent more logically and smoothly toward the complex target.

Target-oriented dialog aims to reach a global target through multi-turn conversation. The key to the task is the global planning towards the target, which flexibly guides the dialog concerning the context. However, existing target-oriented dialog works take a local and greedy strategy for response generation, where global planning is absent. In this work, we propose global planning for target-oriented dialog on a commonsense knowledge graph (KG). We design a global reinforcement learning with the planned paths to flexibly adjust the local response generation model towards the global target. We also propose a KG-based method to collect target-oriented samples automatically from the chit-chat corpus for model training. Experiments show that our method can reach the target with a higher success rate, fewer turns, and more coherent responses.