Large Language Models (LLMs) have shown remarkable abilities across various tasks, yet their development has predominantly centered on high-resource languages like English and Chinese, leaving low-resource languages underserved. To address this disparity, we present SeaLLMs 3, the latest iteration of the SeaLLMs model family, tailored for Southeast Asian languages. This region, characterized by its rich linguistic diversity, has lacked adequate language technology support. SeaLLMs 3 aims to bridge this gap by covering a comprehensive range of languages spoken in this region, including English, Chinese, Indonesian, Vietnamese, Thai, Tagalog, Malay, Burmese, Khmer, Lao, Tamil, and Javanese. Leveraging efficient language enhancement techniques and a specially constructed instruction tuning dataset, SeaLLMs 3 significantly reduces training costs while maintaining high performance and versatility. Our model excels in tasks such as world knowledge, mathematical reasoning, translation, and instruction following, achieving state-of-the-art performance among similarly sized models. Additionally, we prioritized safety and reliability by addressing both general and culture-specific considerations and incorporated mechanisms to reduce hallucinations. This work underscores the importance of inclusive AI, showing that advanced LLM capabilities can benefit underserved linguistic and cultural communities.

Despite the remarkable achievements of large language models (LLMs) in various tasks, there remains a linguistic bias that favors high-resource languages, such as English, often at the expense of low-resource and regional languages. To address this imbalance, we introduce SeaLLMs, an innovative series of language models that specifically focuses on Southeast Asian (SEA) languages. SeaLLMs are built upon popular English-centric models through continued pre-training with an extended vocabulary, specialized instruction and alignment tuning to better capture the intricacies of regional languages. This allows them to respect and reflect local cultural norms, customs, stylistic preferences, and legal considerations. Our comprehensive evaluation demonstrates that SeaLLM models exhibit superior performance across a wide spectrum of linguistic tasks and assistant-style instruction-following capabilities relative to comparable open-source models. Moreover, they outperform ChatGPT-3.5 in non-Latin languages, such as Thai, Khmer, Lao, and Burmese, by large margins while remaining lightweight and cost-effective to operate.

Sentiment analysis (SA) has been a long-standing research area in natural language processing. With the recent advent of large language models (LLMs), there is great potential for their employment on SA problems. However, the extent to which current LLMs can be leveraged for different sentiment analysis tasks remains unclear. This paper aims to provide a comprehensive investigation into the capabilities of LLMs in performing various sentiment analysis tasks, from conventional sentiment classification to aspect-based sentiment analysis and multifaceted analysis of subjective texts. We evaluate performance across 13 tasks on 26 datasets and compare the results against small language models (SLMs) trained on domain-specific datasets. Our study reveals that while LLMs demonstrate satisfactory performance in simpler tasks, they lag behind in more complex tasks requiring a deeper understanding of specific sentiment phenomena or structured sentiment information. However, LLMs significantly outperform SLMs in few-shot learning settings, suggesting their potential when annotation resources are limited. We also highlight the limitations of current evaluation practices in assessing LLMs’ SA abilities and propose a novel benchmark, SentiEval, for a more comprehensive and realistic evaluation. Data and code are available at https://github.com/DAMO-NLP-SG/LLM-Sentiment.

Cross-domain aspect-based sentiment analysis (ABSA) aims to perform various fine-grained sentiment analysis tasks on a target domain by transferring knowledge from a source domain. Since labeled data only exists in the source domain, a model is expected to bridge the domain gap for tackling cross-domain ABSA. Though domain adaptation methods have proven to be effective, most of them are based on a discriminative model, which needs to be specifically designed for different ABSA tasks. To offer a more general solution, we propose a unified bidirectional generative framework to tackle various cross-domain ABSA tasks. Specifically, our framework trains a generative model in both text-to-label and label-to-text directions. The former transforms each task into a unified format to learn domain-agnostic features, and the latter generates natural sentences from noisy labels for data augmentation, with which a more accurate model can be trained. To investigate the effectiveness and generality of our framework, we conduct extensive experiments on four cross-domain ABSA tasks and present new state-of-the-art results on all tasks. Our data and code are publicly available at https://github.com/DAMO-NLP-SG/BGCA.

Sentiment analysis is a well-established natural language processing task, with sentiment polarity classification being one of its most popular and representative tasks. However, despite the success of pre-trained language models in this area, they often fall short of capturing the broader complexities of sentiment analysis. To address this issue, we propose a new task called Sentiment and Opinion Understanding of Language (SOUL). SOUL aims to evaluate sentiment understanding through two subtasks: Review Comprehension (RC) and Justification Generation (JG). RC seeks to validate statements that focus on subjective information based on a review text, while JG requires models to provide explanations for their sentiment predictions. To enable comprehensive evaluation, we annotate a new dataset comprising 15,028 statements from 3,638 reviews. Experimental results indicate that SOUL is a challenging task for both small and large language models, with a performance gap of up to 27% when compared to human performance. Furthermore, evaluations conducted with both human experts and GPT-4 highlight the limitations of the small language model in generating reasoning-based justifications. These findings underscore the challenging nature of the SOUL task for existing models, emphasizing the need for further advancements in sentiment analysis to address its complexities. The new dataset and code are available at https://github.com/DAMO-NLP-SG/SOUL.