Dialogue State Tracking (DST) is of paramount importance in ensuring accurate tracking of user goals and system actions within task-oriented dialogue systems. The emergence of large language models (LLMs) such as GPT3 and ChatGPT has sparked considerable interest in assessing their efficacy across diverse applications. In this study, we conduct an initial examination of ChatGPT’s capabilities in DST. Our evaluation uncovers the exceptional performance of ChatGPT in this task, offering valuable insights to researchers regarding its capabilities and providing useful directions for designing and enhancing dialogue systems. Despite its impressive performance, ChatGPT has significant limitations including its closed-source nature, request restrictions, raising data privacy concerns, and lacking local deployment capabilities. To address these concerns, we present LDST, an LLM-driven DST framework based on smaller, open-source foundation models. By utilizing a novel domain-slot instruction tuning method, LDST achieves performance on par with ChatGPT. Comprehensive evaluations across three distinct experimental settings, we find that LDST exhibits remarkable performance improvements in both zero-shot and few-shot setting compared to previous SOTA methods. The source code is provided for reproducibility.

This paper presents a novel task to generate poll questions for social media posts. It offers an easy way to hear the voice from the public and learn from their feelings to important social topics. While most related work tackles formal languages (e.g., exam papers), we generate poll questions for short and colloquial social media messages exhibiting severe data sparsity. To deal with that, we propose to encode user comments and discover latent topics therein as contexts. They are then incorporated into a sequence-to-sequence (S2S) architecture for question generation and its extension with dual decoders to additionally yield poll choices (answers). For experiments, we collect a large-scale Chinese dataset from Sina Weibo containing over 20K polls. The results show that our model outperforms the popular S2S models without exploiting topics from comments and the dual decoder design can further benefit the prediction of both questions and answers. Human evaluations further exhibit our superiority in yielding high-quality polls helpful to draw user engagements.