Emotional Intelligence (EI), consisting of emotion perception, emotion cognition and emotion expression, plays the critical roles in improving user interaction experience for the current large language model (LLM) based conversational general AI assistants. Previous works mainly focus on raising the emotion perception ability of them via naive fine-tuning on EI-related classification or regression tasks. However, this leads to the incomplete enhancement of EI and catastrophic forgetting of the general intelligence (GI). To this end, we first introduce EiBench, a large-scale collection of EI-related tasks in the text-to-text format with task instructions that covers all three aspects of EI, which lays a solid foundation for the comprehensive EI enhancement of LLMs. Then a novel Modular Emotional Intelligence enhancement method (**MoEI**), consisting of Modular Parameter Expansion and intra-inter modulation, is proposed to comprehensively enhance the EI of LLMs without compromise their GI. Extensive experiments on two representative LLM-based assistants, Flan-T5 and LLaMA-2-Chat, demonstrate the effectiveness of MoEI to improving EI while maintain GI.

This paper introduces the participation of team HIT-SCIR to the WASSA 2023 Shared Task on Empathy Detection and Emotion Classification and Personality Detection in Interactions. We focus on three tracks: Track 1 (Empathy and Emotion Prediction in Conversations, CONV), Track 2 (Empathy Prediction, EMP) and Track 3 (Emotion Classification, EMO), and designed three different models to address them separately. For Track 1, we designed a direct fine-tuning DeBERTa model for three regression tasks at the utterance-level. For Track 2, we designed a multi-task learning RoBERTa model for two regression tasks at the essay-level. For Track 3, we designed a RoBERTa model with data augmentation for the classification task at the essay-level. Finally, our team ranked 1st in the Track 1 (CONV), 5th in the Track 2 (EMP) and 3rd in the Track 3 (EMO) in the evaluation phase.