Emotional validation - explicitly acknowledging that a user’s feelings make sense - has proven therapeutic value but has received little computational attention. The emotional validation in dialogue systems can be decomposed into (i) validating response identification, (ii) validation timing detection, and (iii) validating response generation. To support research on all three subtasks, we release M-EDESConv, a 120k English–Japanese multilingual corpus created through hybrid manual–automatic annotation, and M-TESC, a multilingual spoken-dialogue test set. For timing detection, we propose MEGUMI, a Multilingual Emotion-aware Gated Unit for Mutual Integration, that fuses frozen XLM-RoBERTa semantics with language-specific emotion encoders via cross-modal attention and gated fusion. MEGUMI shows superior performance on both the M-EDESConv and M-TESC datasets, both objectively and subjectively. Finally, our EmoValidBench benchmarks of GPT-4.1 Nano and Llama-3.1 8B indicate that current LLMs generate contextually similar, diverse validating responses, but emotional understanding remains a major area for improvement.

We present a multilingual, continuous backchannel prediction model for Japanese, English, and Chinese, and use it to investigate cross-linguistic timing behavior. The model is Transformer-based and operates at the frame level, jointly trained with auxiliary tasks on approximately 300 hours of dyadic conversations. Across all three languages, the multilingual model matches or surpasses monolingual baselines, indicating that it learns both language-universal cues and language-specific timing patterns. Zero-shot transfer with two-language training remains limited, underscoring substantive cross-lingual differences. Perturbation analyses reveal distinct cue usage: Japanese relies more on short-term linguistic information, whereas English and Chinese are more sensitive to silence duration and prosodic variation; multilingual training encourages shared yet adaptable representations and reduces overreliance on pitch in Chinese. A context-length study further shows that Japanese is relatively robust to shorter contexts, while Chinese benefits markedly from longer contexts. Finally, we integrate the trained model into a real-time processing software, demonstrating CPU-only inference. Together, these findings provide a unified model and empirical evidence for how backchannel timing differs across languages, informing the design of more natural, culturally-aware spoken dialogue systems.

Recent large audio language models (LALMs) have achieved impressive progress in audio understanding. However, existing evaluations remain largely constrained to English and narrow audio domains. Prior benchmarks typically focus on a single audio modality, i.e., speech, sound, or music, limiting the systematic investigation into how these models generalize across diverse visual scenarios. In this paper, we introduce EXAM², a benchmark for multilingual and multimodal audio understanding spanning six languages and multiple modalities, including speech, sound, music, mixed-audio settings, and visual images. By incorporating visual information alongside heterogeneous audio inputs, EXAM² enables more realistic evaluation of scene-aware audio reasoning and cross-modal comprehension. EXAM² comprises 5,667 multiple-choice questions, 22,614 image instances, and 135,684 multilingual translations. We evaluate state-of-the-art open-source and proprietary LALMs as well as multimodal LLMs, revealing substantial performance gaps in multilingual and cross-modal understanding. Furthermore, we propose Gemma3n-EXAM², a lightweight fusion-model fine-tuned on EXAM²-train, achieves up to 15.8% improvement in multilingual settings and 16.5% gains in multimodal evaluation over a strong baseline. Empirical results establish EXAM² as a challenging benchmark and pioneer future multilingual and multimodal audio intelligence research.

Current cultural evaluations for large language models (LLMs) often reduce culture to single-turn factual recall via MCQs, failing to capture a common use case: users seeking practical help over multiple turns in culturally grounded scenarios. We introduce CultureConverse, a scalable, multilingual simulation and evaluation harness for culturally grounded assistant dialogue that covers 10 East and Southeast Asian regions, 58 subgroup identities, and 7 domains. Each simulated and evaluated episode produces a scored interaction where the assistant assists the user and infers cultural constraints from partial information. The resulting CultureConverse-DS dataset contains 14,610 benchmark (evaluation) episodes and 274,295 oracle-guided (gold-mode) dialogues. In our benchmark evaluation of 18 models, GPT-5 mini achieves the highest assistance quality. Human annotation experiments suggest that our evaluation framework is a sufficient proxy for human judgment. Performance gains from fine-tuning on 27,860 high-quality CultureConverse-DS samples improve in-domain assistance and transfer out-of-domain to cultural MCQ and safety classification benchmarks. We release the harness, both splits, and judge prompts to support interactive evaluation of cultural competency.

Turn-taking prediction models are essential components in spoken dialogue systems and conversational robots. Recent approaches leverage transformer-based architectures to predict speech activity continuously and in real-time. In this study, we propose a novel model that enables turn-taking prediction to be dynamically controlled via textual prompts. This approach allows intuitive and explicit control through instructions such as “faster” or “calmer,” adapting dynamically to conversational partners and contexts. The proposed model builds upon a transformer-based voice activity projection (VAP) model, incorporating textual prompt embeddings into both channel-wise transformers and a cross-channel transformer. We evaluated the feasibility of our approach using over 950 hours of human-human spoken dialogue data. Since textual prompt data for the proposed approach was not available in existing datasets, we utilized a large language model (LLM) to generate synthetic prompt sentences. Experimental results demonstrated that the proposed model improved prediction accuracy and effectively varied turn-taking timing behaviors according to the textual prompts.

Implementation of spoken dialogue systems can be time-consuming, in particular for people who are not familiar with managing dialogue states and turn-taking in real-time. A GUI-based system where the user can quickly understand the dialogue flow allows rapid prototyping of experimental and real-world systems. In this demonstration we present ScriptBoard, a tool for creating dialogue scenarios which is independent of any specific robot platform. ScriptBoard has been designed with multi-party scenarios in mind and makes use of large language models to both generate dialogue and make decisions about the dialogue flow. This program promotes both flexibility and reproducibility in spoken dialogue research and provides everyone the opportunity to design and test their own dialogue scenarios.

User satisfaction in dialogue systems is inherently subjective. When the same response strategy is applied across users, minority users may assign different satisfaction ratings than majority users due to variations in individual intents and preferences. However, existing alignment methods typically train one-size-fits-all models that aim for broad consensus, often overlooking minority perspectives and user-specific adaptation. We propose a unified framework that models both individual- and group-level preferences for user satisfaction estimation. First, we introduce Chain-of-Personalized-Reasoning (CoPeR) to capture individual preferences through interpretable reasoning chains. Second, we propose an expectation-maximization-based Majority-Minority Preference-Aware Clustering (M²PC) algorithm that discovers distinct user groups in an unsupervised manner to learn group-level preferences. Finally, we integrate these components into a preference-adaptive reinforcement learning framework (PAda-PPO) that jointly optimizes alignment with both individual and group preferences. Experiments on the Emotional Support Conversation dataset demonstrate consistent improvements in user satisfaction estimation, particularly for underrepresented user groups.

This paper introduces the human-like embodied AI interviewer which integrates android robots equipped with advanced conversational capabilities, including attentive listening, conversational repairs, and user fluency adaptation. Moreover, it can analyze and present results post-interview. We conducted a real-world case study at SIGDIAL 2024 with 42 participants, of whom 69% reported positive experiences. This study demonstrated the system’s effectiveness in conducting interviews just like a human and marked the first employment of such a system at an international conference. The demonstration video is available at https://youtu.be/jCuw9g99KuE.

The author’s research advances human-AI interaction across two innovative domains to enhance the depth and authenticity of communication. Through Emotional Validation, which leverages psychotherapeutic techniques, the research enriches SDSs with advanced capabilities for understanding and responding to human emotions. On the other hand, while utilizing Embodied Conversational Agents (ECAs), the author focuses on developing agents that simulate sophisticated human social behaviors, enhancing their ability to engage in context-sensitive and personalized dialogue. Together, these initiatives aim to transform SDSs and ECAs into empathetic, embodied companions, pushing the boundaries of conversational AI.