Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
2021-08
Association for Computational Linguistics
Online
text
conference publication
ecnlp-2021-e
https://aclanthology.org/2021.ecnlp-1.0
BERT Goes Shopping: Comparing Distributional Models for Product Representations
Federico
Bianchi
author
Bingqing
Yu
author
Jacopo
Tagliabue
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
tagliabue-etal-2021-bert
10.18653/v1/2021.ecnlp-1.1
https://aclanthology.org/2021.ecnlp-1.1
2021-08
1
12
Attribute Value Generation from Product Title using Language Models
Kalyani
Roy
author
Pawan
Goyal
author
Manish
Pandey
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
roy-etal-2021-attribute
10.18653/v1/2021.ecnlp-1.2
https://aclanthology.org/2021.ecnlp-1.2
2021-08
13
17
ASR Adaptation for E-commerce Chatbots using Cross-Utterance Context and Multi-Task Language Modeling
Ashish
Shenoy
author
Sravan
Bodapati
author
Katrin
Kirchhoff
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
shenoy-etal-2021-asr
10.18653/v1/2021.ecnlp-1.3
https://aclanthology.org/2021.ecnlp-1.3
2021-08
18
25
Turn-Level User Satisfaction Estimation in E-commerce Customer Service
Runze
Liang
author
Ryuichi
Takanobu
author
Feng-Lin
Li
author
Ji
Zhang
author
Haiqing
Chen
author
Minlie
Huang
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
liang-etal-2021-turn
10.18653/v1/2021.ecnlp-1.4
https://aclanthology.org/2021.ecnlp-1.4
2021-08
26
32
Keyword Augmentation via Generative Methods
Haoran
Shi
author
Zhibiao
Rao
author
Yongning
Wu
author
Zuohua
Zhang
author
Chu
Wang
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
shi-etal-2021-keyword
10.18653/v1/2021.ecnlp-1.5
https://aclanthology.org/2021.ecnlp-1.5
2021-08
33
37
Personalized Entity Resolution with Dynamic Heterogeneous KnowledgeGraph Representations
Ying
Lin
author
Han
Wang
author
Jiangning
Chen
author
Tong
Wang
author
Yue
Liu
author
Heng
Ji
author
Yang
Liu
author
Premkumar
Natarajan
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
lin-etal-2021-personalized
10.18653/v1/2021.ecnlp-1.6
https://aclanthology.org/2021.ecnlp-1.6
2021-08
38
48
A Semi-supervised Multi-task Learning Approach to Classify Customer Contact Intents
Li
Dong
author
Matthew
C
Spencer
author
Amir
Biagi
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
dong-etal-2021-semi
10.18653/v1/2021.ecnlp-1.7
https://aclanthology.org/2021.ecnlp-1.7
2021-08
49
57
“Are you calling for the vaporizer you ordered?” Combining Search and Prediction to Identify Orders in Contact Centers
Abinaya
K
author
Shourya
Roy
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
k-roy-2021-calling
10.18653/v1/2021.ecnlp-1.8
https://aclanthology.org/2021.ecnlp-1.8
2021-08
58
69
Identifying Hijacked Reviews
Monika
Daryani
author
James
Caverlee
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
daryani-caverlee-2021-identifying
10.18653/v1/2021.ecnlp-1.9
https://aclanthology.org/2021.ecnlp-1.9
2021-08
70
78
Learning Cross-Task Attribute - Attribute Similarity for Multi-task Attribute-Value Extraction
Mayank
Jain
author
Sourangshu
Bhattacharya
author
Harshit
Jain
author
Karimulla
Shaik
author
Muthusamy
Chelliah
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
jain-etal-2021-learning
10.18653/v1/2021.ecnlp-1.10
https://aclanthology.org/2021.ecnlp-1.10
2021-08
79
87
Unsupervised Class-Specific Abstractive Summarization of Customer Reviews
Thi
Nhat
Anh
Nguyen
author
Mingwei
Shen
author
Karen
Hovsepian
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
nguyen-etal-2021-unsupervised
10.18653/v1/2021.ecnlp-1.11
https://aclanthology.org/2021.ecnlp-1.11
2021-08
88
100
Scalable Approach for Normalizing E-commerce Text Attributes (SANTA)
Ravi
Shankar
Mishra
author
Kartik
Mehta
author
Nikhil
Rasiwasia
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
mishra-etal-2021-scalable
10.18653/v1/2021.ecnlp-1.12
https://aclanthology.org/2021.ecnlp-1.12
2021-08
101
110
Multimodal Item Categorization Fully Based on Transformer
Lei
Chen
author
Houwei
Chou
author
Yandi
Xia
author
Hirokazu
Miyake
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
chen-etal-2021-multimodal-item
10.18653/v1/2021.ecnlp-1.13
https://aclanthology.org/2021.ecnlp-1.13
2021-08
111
115
Textual Representations for Crosslingual Information Retrieval
Hang
Zhang
author
Liling
Tan
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
zhang-tan-2021-textual
10.18653/v1/2021.ecnlp-1.14
https://aclanthology.org/2021.ecnlp-1.14
2021-08
116
122
Detect Profane Language in Streaming Services to Protect Young Audiences
Jingxiang
Chen
author
Kai
Wei
author
Xiang
Hao
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
chen-etal-2021-detect
10.18653/v1/2021.ecnlp-1.15
https://aclanthology.org/2021.ecnlp-1.15
2021-08
123
131
Exploring Inspiration Sets in a Data Programming Pipeline for Product Moderation
Justine
Winkler
author
Simon
Brugman
author
Bas
van Berkel
author
Martha
Larson
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
winkler-etal-2021-exploring
10.18653/v1/2021.ecnlp-1.16
https://aclanthology.org/2021.ecnlp-1.16
2021-08
132
139
Enhancing Aspect Extraction for Hindi
Arghya
Bhattacharya
author
Alok
Debnath
author
Manish
Shrivastava
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
bhattacharya-etal-2021-enhancing
10.18653/v1/2021.ecnlp-1.17
https://aclanthology.org/2021.ecnlp-1.17
2021-08
140
149
Combining semantic search and twin product classification for recognition of purchasable items in voice shopping
Dieu-Thu
Le
author
Verena
Weber
author
Melanie
Bradford
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
le-etal-2021-combining
10.18653/v1/2021.ecnlp-1.18
https://aclanthology.org/2021.ecnlp-1.18
2021-08
150
157
Improving Factual Consistency of Abstractive Summarization on Customer Feedback
Yang
Liu
author
Yifei
Sun
author
Vincent
Gao
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
liu-etal-2021-improving-factual
10.18653/v1/2021.ecnlp-1.19
https://aclanthology.org/2021.ecnlp-1.19
2021-08
158
163
SupportNet: Neural Networks for Summary Generation and Key Segment Extraction from Technical Support Tickets
Vinayshekhar
Bannihatti Kumar
author
Mohan
Yarramsetty
author
Sharon
Sun
author
Anukul
Goel
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
bannihatti-kumar-etal-2021-supportnet
10.18653/v1/2021.ecnlp-1.20
https://aclanthology.org/2021.ecnlp-1.20
2021-08
164
173
Product Review Translation: Parallel Corpus Creation and Robustness towards User-generated Noisy Text
Kamal
Kumar
Gupta
author
Soumya
Chennabasavaraj
author
Nikesh
Garera
author
Asif
Ekbal
author
2021-08
text
Proceedings of the 4th Workshop on e-Commerce and NLP
Shervin
Malmasi
editor
Surya
Kallumadi
editor
Nicola
Ueffing
editor
Oleg
Rokhlenko
editor
Eugene
Agichtein
editor
Ido
Guy
editor
Association for Computational Linguistics
Online
conference publication
gupta-etal-2021-product
10.18653/v1/2021.ecnlp-1.21
https://aclanthology.org/2021.ecnlp-1.21
2021-08
174
183