In order to automate banking processes (e.g. payments, money transfers, foreign trade), we need to extract banking transactions from different types of mediums such as faxes, e-mails, and scanners. Banking orders may be considered as complex documents since they contain quite complex relations compared to traditional datasets used in relation extraction research. In this paper, we present our method to extract intersentential, nested and complex relations from banking orders, and introduce a relation extraction method based on maximal clique factorization technique. We demonstrate 11% error reduction over previous methods.

Extraction of financial and economic events from text has previously been done mostly using rule-based methods, with more recent works employing machine learning techniques. This work is in line with this latter approach, leveraging relevant Wikipedia sections to extract weak labels for sentences describing economic events. Whereas previous weakly supervised approaches required a knowledge-base of such events, or corresponding financial figures, our approach requires no such additional data, and can be employed to extract economic events related to companies which are not even mentioned in the training data.

We examine the affective content of central bank press statements using emotion analysis. Our focus is on two major international players, the European Central Bank (ECB) and the US Federal Reserve Bank (Fed), covering a time span from 1998 through 2019. We reveal characteristic patterns in the emotional dimensions of valence, arousal, and dominance and find—despite the commonly established attitude that emotional wording in central bank communication should be avoided—a correlation between the state of the economy and particularly the dominance dimension in the press releases under scrutiny and, overall, an impact of the president in office.

In this paper, we show deep learning models can be used to forecast firm material event sequences based on the contents in the company’s 8-K Current Reports. Specifically, we exploit state-of-the-art neural architectures, including sequence-to-sequence (Seq2Seq) architecture and attention mechanisms, in the model. Our 8K-powered deep learning model demonstrates promising performance in forecasting firm future event sequences. The model is poised to benefit various stakeholders, including management and investors, by facilitating risk management and decision making.

Considering event structure information has proven helpful in text-based stock movement prediction. However, existing works mainly adopt the coarse-grained events, which loses the specific semantic information of diverse event types. In this work, we propose to incorporate the fine-grained events in stock movement prediction. Firstly, we propose a professional finance event dictionary built by domain experts and use it to extract fine-grained events automatically from finance news. Then we design a neural model to combine finance news with fine-grained event structure and stock trade data to predict the stock movement. Besides, in order to improve the generalizability of the proposed method, we design an advanced model that uses the extracted fine-grained events as the distant supervised label to train a multi-task framework of event extraction and stock prediction. The experimental results show that our method outperforms all the baselines and has good generalizability.

Incorporating related text information has proven successful in stock market prediction. However, it is a huge challenge to utilize texts in the enormous forex (foreign currency exchange) market because the associated texts are too redundant. In this work, we propose a BERT-based Hierarchical Aggregation Model to summarize a large amount of finance news to predict forex movement. We firstly group news from different aspects: time, topic and category. Then we extract the most crucial news in each group by the SOTA extractive summarization method. Finally, we conduct interaction between the news and the trade data with attention to predict the forex movement. The experimental results show that the category based method performs best among three grouping methods and outperforms all the baselines. Besides, we study the influence of essential news attributes (category and region) by statistical analysis and summarize the influence patterns for different currency pairs.

Governmental institutions are employing artificial intelligence techniques to deal with their specific problems and exploit their huge amounts of both structured and unstructured information. In particular, natural language processing and machine learning techniques are being used to process citizen feedback. In this paper, we report on the use of such techniques for analyzing and classifying complaints, in the context of the Portuguese Economic and Food Safety Authority. Grounded in its operational process, we address three different classification problems: target economic activity, implied infraction severity level, and institutional competence. We show promising results obtained using feature-based approaches and traditional classifiers, with accuracy scores above 70%, and analyze the shortcomings of our current results and avenues for further improvement, taking into account the intended use of our classifiers in helping human officers to cope with thousands of yearly complaints.

With conversational agents or chatbots making up in quantity of replies rather than quality, the need to identify user intent has become a main concern to improve these agents. Dialog act (DA) classification tackles this concern, and while existing studies have already addressed DA classification in general contexts, no training corpora in the context of e-commerce is available to the public. This research addressed the said insufficiency by building a text-based corpus of 7,265 posts from the question and answer section of products on Lazada Philippines. The SWBD-DAMSL tagset for DA classification was modified to 28 tags fitting the categories applicable to e-commerce conversations. The posts were annotated manually by three (3) human annotators and preprocessing techniques decreased the vocabulary size from 6,340 to 1,134. After analysis, the corpus was composed dominantly of single-label posts, with 34% of the corpus having multiple intent tags. The annotated corpus allowed insights toward the structure of posts created with single to multiple intents.