Cross-Encoder Data Annotation for Bi-Encoder Based Product Matching

Justin Chiu, Keiji Shinzato


Abstract
Matching a seller listed item to an appropriate product is an important step for an e-commerce platform. With the recent advancement in deep learning, there are different encoder based approaches being proposed as solution. When textual data for two products are available, cross-encoder approaches encode them jointly while bi-encoder approaches encode them separately. Since cross-encoders are computationally heavy, approaches based on bi-encoders are a common practice for this challenge. In this paper, we propose cross-encoder data annotation; a technique to annotate or refine human annotated training data for bi-encoder models using a cross-encoder model. This technique enables us to build a robust model without annotation on newly collected training data or further improve model performance on annotated training data. We evaluate the cross-encoder data annotation on the product matching task using a real-world e-commerce dataset containing 104 million products. Experimental results show that the cross-encoder data annotation improves 4% absolute accuracy when no annotation for training data is available, and 2% absolute accuracy when annotation for training data is available.
Anthology ID:
2022.emnlp-industry.16
Volume:
Proceedings of the 2022 Conference on Empirical Methods in Natural Language Processing: Industry Track
Month:
December
Year:
2022
Address:
Abu Dhabi, UAE
Editors:
Yunyao Li, Angeliki Lazaridou
Venue:
EMNLP
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
161–168
Language:
URL:
https://aclanthology.org/2022.emnlp-industry.16
DOI:
10.18653/v1/2022.emnlp-industry.16
Bibkey:
Cite (ACL):
Justin Chiu and Keiji Shinzato. 2022. Cross-Encoder Data Annotation for Bi-Encoder Based Product Matching. In Proceedings of the 2022 Conference on Empirical Methods in Natural Language Processing: Industry Track, pages 161–168, Abu Dhabi, UAE. Association for Computational Linguistics.
Cite (Informal):
Cross-Encoder Data Annotation for Bi-Encoder Based Product Matching (Chiu & Shinzato, EMNLP 2022)
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PDF:
https://aclanthology.org/2022.emnlp-industry.16.pdf