NLU for Game-based Learning in Real: Initial Evaluations

Eda Okur, Saurav Sahay, Lama Nachman


Abstract
Intelligent systems designed for play-based interactions should be contextually aware of the users and their surroundings. Spoken Dialogue Systems (SDS) are critical for these interactive agents to carry out effective goal-oriented communication with users in real-time. For the real-world (i.e., in-the-wild) deployment of such conversational agents, improving the Natural Language Understanding (NLU) module of the goal-oriented SDS pipeline is crucial, especially with limited task-specific datasets. This study explores the potential benefits of a recently proposed transformer-based multi-task NLU architecture, mainly to perform Intent Recognition on small-size domain-specific educational game datasets. The evaluation datasets were collected from children practicing basic math concepts via play-based interactions in game-based learning settings. We investigate the NLU performances on the initial proof-of-concept game datasets versus the real-world deployment datasets and observe anticipated performance drops in-the-wild. We have shown that compared to the more straightforward baseline approaches, Dual Intent and Entity Transformer (DIET) architecture is robust enough to handle real-world data to a large extent for the Intent Recognition task on these domain-specific in-the-wild game datasets.
Anthology ID:
2022.games-1.4
Volume:
Proceedings of the 9th Workshop on Games and Natural Language Processing within the 13th Language Resources and Evaluation Conference
Month:
June
Year:
2022
Address:
Marseille, France
Editor:
Chris Madge
Venue:
games
SIG:
Publisher:
European Language Resources Association
Note:
Pages:
28–39
Language:
URL:
https://aclanthology.org/2022.games-1.4
DOI:
Bibkey:
Cite (ACL):
Eda Okur, Saurav Sahay, and Lama Nachman. 2022. NLU for Game-based Learning in Real: Initial Evaluations. In Proceedings of the 9th Workshop on Games and Natural Language Processing within the 13th Language Resources and Evaluation Conference, pages 28–39, Marseille, France. European Language Resources Association.
Cite (Informal):
NLU for Game-based Learning in Real: Initial Evaluations (Okur et al., games 2022)
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PDF:
https://aclanthology.org/2022.games-1.4.pdf