Are Generative Language Models Multicultural? A Study on Hausa Culture and Emotions using ChatGPT

Ibrahim Ahmad, Shiran Dudy, Resmi Ramachandranpillai, Kenneth Church


Abstract
Large Language Models (LLMs), such as ChatGPT, are widely used to generate content for various purposes and audiences. However, these models may not reflect the cultural and emotional diversity of their users, especially for low-resource languages. In this paper, we investigate how ChatGPT represents Hausa’s culture and emotions. We compare responses generated by ChatGPT with those provided by native Hausa speakers on 37 culturally relevant questions. We conducted experiments using emotion analysis. We also used two similarity metrics to measure the alignment between human and ChatGPT responses. We also collect human participants ratings and feedback on ChatGPT responses. Our results show that ChatGPT has some level of similarity to human responses, but also exhibits some gaps and biases in its knowledge and awareness of Hausa culture and emotions. We discuss the implications and limitations of our methodology and analysis and suggest ways to improve the performance and evaluation of LLMs for low-resource languages.
Anthology ID:
2024.c3nlp-1.8
Volume:
Proceedings of the 2nd Workshop on Cross-Cultural Considerations in NLP
Month:
August
Year:
2024
Address:
Bangkok, Thailand
Editors:
Vinodkumar Prabhakaran, Sunipa Dev, Luciana Benotti, Daniel Hershcovich, Laura Cabello, Yong Cao, Ife Adebara, Li Zhou
Venues:
C3NLP | WS
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
98–106
Language:
URL:
https://aclanthology.org/2024.c3nlp-1.8
DOI:
10.18653/v1/2024.c3nlp-1.8
Bibkey:
Cite (ACL):
Ibrahim Ahmad, Shiran Dudy, Resmi Ramachandranpillai, and Kenneth Church. 2024. Are Generative Language Models Multicultural? A Study on Hausa Culture and Emotions using ChatGPT. In Proceedings of the 2nd Workshop on Cross-Cultural Considerations in NLP, pages 98–106, Bangkok, Thailand. Association for Computational Linguistics.
Cite (Informal):
Are Generative Language Models Multicultural? A Study on Hausa Culture and Emotions using ChatGPT (Ahmad et al., C3NLP-WS 2024)
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PDF:
https://aclanthology.org/2024.c3nlp-1.8.pdf