He Feng
2022
DialogUSR: Complex Dialogue Utterance Splitting and Reformulation for Multiple Intent Detection
Haoran Meng
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Zheng Xin
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Tianyu Liu
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Zizhen Wang
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He Feng
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Binghuai Lin
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Xuemin Zhao
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Yunbo Cao
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Zhifang Sui
Findings of the Association for Computational Linguistics: EMNLP 2022
While interacting with chatbots, users may elicit multiple intents in a single dialogue utterance. Instead of training a dedicated multi-intent detection model, we propose DialogUSR, a dialogue utterance splitting and reformulation task that first splits multi-intent user query into several single-intent sub-queries and then recovers all the coreferred and omitted information in the sub-queries. DialogUSR can serve as a plug-in and domain-agnostic module that empowers the multi-intent detection for the deployed chatbots with minimal efforts. We collect a high-quality naturally occurring dataset that covers 23 domains with a multi-step crowd-souring procedure. To benchmark the proposed dataset, we propose multiple action-based generative models that involve end-to-end and two-stage training, and conduct in-depth analyses on the pros and cons of the proposed baselines.
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Co-authors
- Haoran Meng 1
- Zheng Xin 1
- Tianyu Liu 1
- Zizhen Wang 1
- Binghuai Lin 1
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