Luping Shi
2025
RAM2C: A Liberal Arts Educational Chatbot based on Retrieval-augmented Multi-role Multi-expert Collaboration
Haoyu Huang
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Tong Niu
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Rui Yang
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Luping Shi
Proceedings of the 31st International Conference on Computational Linguistics
Recently, many studies focus on utilizing large language models (LLMs) into educational dialogues. Especially, within liberal arts dialogues, educators must balance Humanized communication, Teaching expertise, and Safety-ethics (HTS), besides the subject knowledge itself. However, due to collecting massive amounts of HTS-compliant teaching dialogues from real world as training corpus is expensive, the outputs of existing LLMs in teaching dialogues fall short of human standards. To address this, we design a Retrieval-augmented Multi-role Multi-expert Collaboration (RAM2C) framework to automatically generate such dialogues data. Specifically, we first establish HTS-guided knowledge bases, encompassing three domain knowledge in teaching skills, psychology, and safety ethics. Then, RAM2C organizes LLMs, which are retrieval-augmented by the above different knowledge bases, into multi-experts groups with distinct roles to generate the HTS-compliant educational dialogues dataset. We then fine-tuned the LLMs using this dataset. Empirical evaluations indicate that RAM2C-empowered LLMs excel in Chinese reading teaching, offering more personalized, and ethically safe teaching response, demonstrating RAM2C’s practicality and high quality. We release the experiments at https://github.com/ram2c/ram2c.