Maryam M. AlEmadi
2024
Emotional Toll and Coping Strategies: Navigating the Effects of Annotating Hate Speech Data
Maryam M. AlEmadi
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Wajdi Zaghouani
Proceedings of the Workshop on Legal and Ethical Issues in Human Language Technologies @ LREC-COLING 2024
Freedom of speech on online social media platforms, often comes with the cost of hate speech production. Hate speech can be very harmful to the peace and development of societies as they bring about conflict and encourage crime. To regulate the hate speech content, moderators and annotators are employed. In our research, we look at the effects of prolonged exposure to hate speech on the mental and physical health of these annotators, as well as researchers with work revolving around the topic of hate speech. Through the methodology of analyzing literature, we found that prolonged exposure to hate speech does mentally and physically impact annotators and researchers in this field. We also propose solutions to reduce these negative impacts such as providing mental health services, fair labor practices, psychological assessments and interventions, as well as developing AI to assist in the process of hate speech detection.
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