Tobias Schamel
2022
Structured Extraction of Terms and Conditions from German and English Online Shops
Tobias Schamel
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Daniel Braun
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Florian Matthes
Proceedings of the Fifth Workshop on e-Commerce and NLP (ECNLP 5)
The automated analysis of Terms and Conditions has gained attention in recent years, mainly due to its relevance to consumer protection. Well-structured data sets are the base for every analysis. While content extraction, in general, is a well-researched field and many open source libraries are available, our evaluation shows, that existing solutions cannot extract Terms and Conditions in sufficient quality, mainly because of their special structure. In this paper, we present an approach to extract the content and hierarchy of Terms and Conditions from German and English online shops. Our evaluation shows, that the approach outperforms the current state of the art. A python implementation of the approach is made available under an open license.
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