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Proceedings of the Workshop on Bridging the Gap: Academic and Industrial Research in Dialog Technologies
Fuliang Weng | Ye-Yi Wang | Gokhan Tur

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Applying POMDPs to Dialog Systems in the Troubleshooting Domain
Jason Williams

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Training a real-world POMDP-based Dialog System
Blaise Thomson | Jost Schatzmann | Karl Weilhammer | Hui Ye | Steve Young

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The Multimodal Presentation Dashboard
Michael Johnston | Patrick Ehlen | David Gibbon | Zhu Liu

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Technical Support Dialog Systems:Issues, Problems, and Solutions
Kate Acomb | Jonathan Bloom | Krishna Dayanidhi | Phillip Hunter | Peter Krogh | Esther Levin | Roberto Pieraccini

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Olympus: an open-source framework for conversational spoken language interface research
Dan Bohus | Antoine Raux | Thomas Harris | Maxine Eskenazi | Alexander Rudnicky

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Toward Evaluation that Leads to Best Practices: Reconciling Dialog Evaluation in Research and Industry
Tim Paek

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Experiments on the France Telecom 3000 Voice Agency corpus: academic research on an industrial spoken dialog system
Géraldine Damnati | Frédéric Béchet | Renato De Mori

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Experiences of an In-Service Wizard-of-Oz Data Collection for the Deployment of a Call-Routing Application
Mats Wirén | Robert Eklund

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AdaRTE: An Extensible and Adaptable Architecture for Dialog Systems
Lina Rojas | Toni Giorgino

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Multi-slot semantics for natural-language call routing systems
Johan Boye | Mats Wirén

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Enhancing commercial grammar-based applications using robust approaches to speech understanding
Hébert Matthieu

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WIRE: A Wearable Spoken Language Understanding System for the Military
Helen Hastie | Patrick Craven | Michael Orr

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Different measurement metrics to evaluate a chatbot system
Bayan Abu Shawar | Eric Atwell