Text moderation for user generated content, which helps to promote healthy interaction among users, has been widely studied and many machine learning models have been proposed. In this work, we explore an alternative perspective by augmenting reactive reviews with proactive forecasting. Specifically, we propose a new concept text toxicity propensity to characterize the extent to which a text tends to attract toxic comments. Beta regression is then introduced to do the probabilistic modeling, which is demonstrated to function well in comprehensive experiments. We also propose an explanation method to communicate the model decision clearly. Both propensity scoring and interpretation benefit text moderation in a novel manner. Finally, the proposed scaling mechanism for the linear model offers useful insights beyond this work.

The neural attention mechanism plays an important role in many natural language processing applications. In particular, multi-head attention extends single-head attention by allowing a model to jointly attend information from different perspectives. However, without explicit constraining, multi-head attention may suffer from attention collapse, an issue that makes different heads extract similar attentive features, thus limiting the model’s representation power. In this paper, for the first time, we provide a novel understanding of multi-head attention from a Bayesian perspective. Based on the recently developed particle-optimization sampling techniques, we propose a non-parametric approach that explicitly improves the repulsiveness in multi-head attention and consequently strengthens model’s expressiveness. Remarkably, our Bayesian interpretation provides theoretical inspirations on the not-well-understood questions: why and how one uses multi-head attention. Extensive experiments on various attention models and applications demonstrate that the proposed repulsive attention can improve the learned feature diversity, leading to more informative representations with consistent performance improvement on multiple tasks.

In this work, we present a new language pre-training model TNT (Text Normalization based pre-training of Transformers) for content moderation. Inspired by the masking strategy and text normalization, TNT is developed to learn language representation by training transformers to reconstruct text from four operation types typically seen in text manipulation: substitution, transposition, deletion, and insertion. Furthermore, the normalization involves the prediction of both operation types and token labels, enabling TNT to learn from more challenging tasks than the standard task of masked word recovery. As a result, the experiments demonstrate that TNT outperforms strong baselines on the hate speech classification task. Additional text normalization experiments and case studies show that TNT is a new potential approach to misspelling correction.

We present our HABERTOR model for detecting hatespeech in large scale user-generated content. Inspired by the recent success of the BERT model, we propose several modifications to BERT to enhance the performance on the downstream hatespeech classification task. HABERTOR inherits BERT’s architecture, but is different in four aspects: (i) it generates its own vocabularies and is pre-trained from the scratch using the largest scale hatespeech dataset; (ii) it consists of Quaternion-based factorized components, resulting in a much smaller number of parameters, faster training and inferencing, as well as less memory usage; (iii) it uses our proposed multi-source ensemble heads with a pooling layer for separate input sources, to further enhance its effectiveness; and (iv) it uses a regularized adversarial training with our proposed fine-grained and adaptive noise magnitude to enhance its robustness. Through experiments on the large-scale real-world hatespeech dataset with 1.4M annotated comments, we show that HABERTOR works better than 15 state-of-the-art hatespeech detection methods, including fine-tuning Language Models. In particular, comparing with BERT, our HABERTOR is 4 5 times faster in the training/inferencing phase, uses less than 1/3 of the memory, and has better performance, even though we pre-train it by using less than 1% of the number of words. Our generalizability analysis shows that HABERTOR transfers well to other unseen hatespeech datasets and is a more efficient and effective alternative to BERT for the hatespeech classification.