This study explores the proactive ability of LLMs to seek user support. We propose metrics to evaluate the trade-off between performance improvements and user burden, and investigate whether LLMs can determine when to request help under varying information availability. Our experiments show that without external feedback, many LLMs struggle to recognize their need for user support. The findings highlight the importance of external signals and provide insights for future research on improving support-seeking strategies. Source code: https://github.com/appier-research/i-need-help

Structured generation, the process of producing content in standardized formats like JSON and XML, is widely utilized in real-world applications to extract key output information from large language models (LLMs).This study investigates whether such constraints on generation space impact LLMs’ abilities, including reasoning and domain knowledge comprehension. Specifically, we evaluate LLMs’ performance when restricted to adhere to structured formats versus generating free-form responses across various common tasks. Surprisingly, we observe a significant decline in LLMs’ reasoning abilities under format restrictions. Furthermore, we find that stricter format constraints generally lead to greater performance degradation in reasoning tasks.