Jiaxin Chen
2021
Effectiveness of Pre-training for Few-shot Intent Classification
Haode Zhang
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Yuwei Zhang
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Li-Ming Zhan
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Jiaxin Chen
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Guangyuan Shi
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Albert Y.S. Lam
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Xiao-Ming Wu
Findings of the Association for Computational Linguistics: EMNLP 2021
This paper investigates the effectiveness of pre-training for few-shot intent classification. While existing paradigms commonly further pre-train language models such as BERT on a vast amount of unlabeled corpus, we find it highly effective and efficient to simply fine-tune BERT with a small set of labeled utterances from public datasets. Specifically, fine-tuning BERT with roughly 1,000 labeled data yields a pre-trained model – IntentBERT, which can easily surpass the performance of existing pre-trained models for few-shot intent classification on novel domains with very different semantics. The high effectiveness of IntentBERT confirms the feasibility and practicality of few-shot intent detection, and its high generalization ability across different domains suggests that intent classification tasks may share a similar underlying structure, which can be efficiently learned from a small set of labeled data. The source code can be found at https://github.com/hdzhang-code/IntentBERT.
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Co-authors
- Haode Zhang 1
- Yuwei Zhang 1
- Li-Ming Zhan 1
- Guangyuan Shi 1
- Albert Y.S. Lam 1
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