Task-oriented dialogue (TOD) systems are introduced to solve specific tasks, which focus on training multiple tasks such as language understanding, tracking states, and generating appropriate responses to help users achieve their specific goals. Currently, one of the remaining challenges in this emergent research field is the capability to produce more robust architectures fine-tuned for end-to-end TOD systems. In this study, we consider this issue by exploiting the ability of pre-trained models to provide synthesis responses, which are then used as the input for the fine-tuned process. The main idea is to overcome the gap between the training process and inference process during fine-tuning end-to-end TOD systems. The experiment on Multiwoz datasets shows the effectiveness of our model compared with strong baselines in this research field. The source code is available for further exploitation.

Heterogeneous Graph Neural Networks (HeterGNN) have been recently introduced as an emergent approach for extracting document summarization (EDS) by exploiting the cross-relations between words and sentences. However, applying HeterGNN for long documents is still an open research issue. One of the main majors is the lacking of inter-sentence connections. In this regard, this paper exploits how to apply HeterGNN for long documents by building a graph on sentence-level nodes (homogeneous graph) and combine with HeterGNN for capturing the semantic information in terms of both inter and intra-sentence connections. Experiments on two benchmark datasets of long documents such as PubMed and ArXiv show that our method is able to achieve state-of-the-art results in this research field.

Graph Neural Network (GNN)-based models have proven effective in various Natural Language Processing (NLP) tasks in recent years. Specifically, in the case of the Extractive Document Summarization (EDS) task, modeling documents under graph structure is able to analyze the complex relations between semantic units (e.g., word-to-word, word-to-sentence, sentence-to-sentence) and enrich sentence representations via valuable information from their neighbors. However, long-form document summarization using graph-based methods is still an open research issue. The main challenge is to represent long documents in a graph structure in an effective way. In this regard, this paper proposes a new heterogeneous graph neural network (HeterGNN) model to improve the performance of long document summarization (HeterGraphLongSum). Specifically, the main idea is to add the passage nodes into the heterogeneous graph structure of word and sentence nodes for enriching the final representation of sentences. In this regard, HeterGraphLongSum is designed with three types of semantic units such as word, sentence, and passage. Experiments on two benchmark datasets for long documents such as Pubmed and Arxiv indicate promising results of the proposed model for the extractive long document summarization problem. Especially, HeterGraphLongSum is able to achieve state-of-the-art performance without relying on any pre-trained language models (e.g., BERT). The source code is available for further exploitation on the Github.