We describe an approach to generating explanations about why robot actions fail, focusing on the considerations of robots that are run by cognitive robotic architectures. We define a set of Failure Types and Explanation Templates, motivating them by the needs and constraints of cognitive architectures that use action scripts and interpretable belief states, and describe content realization and surface realization in this context. We then describe an evaluation that can be extended to further study the effects of varying the explanation templates.

We present an approach to generating natural language justifications of decisions derived from norm-based reasoning. Assuming an agent which maximally satisfies a set of rules specified in an object-oriented temporal logic, the user can ask factual questions (about the agent’s rules, actions, and the extent to which the agent violated the rules) as well as “why” questions that require the agent comparing actual behavior to counterfactual trajectories with respect to these rules. To produce natural-sounding explanations, we focus on the subproblem of producing natural language clauses from statements in a fragment of temporal logic, and then describe how to embed these clauses into explanatory sentences. We use a human judgment evaluation on a testbed task to compare our approach to variants in terms of intelligibility, mental model and perceived trust.