With the proliferation of internet usage, a massive growth of consumer-generated content on social media has been witnessed in recent years that provide people’s opinions on diverse issues. Through social media, users can convey their emotions and thoughts in distinctive forms such as text, image, audio, video, and emoji, which leads to the advancement of the multimodality of the content users on social networking sites. This paper presents a technique for classifying multimodal sentiment using the text modality into five categories: highly positive, positive, neutral, negative, and highly negative categories. A shared task was organized to develop models that can identify the sentiments expressed by the videos of movie reviewers in both Malayalam and Tamil languages. This work applied several machine learning techniques (LR, DT, MNB, SVM) and deep learning (BiLSTM, CNN+BiLSTM) to accomplish the task. Results demonstrate that the proposed model with the decision tree (DT) outperformed the other methods and won the competition by acquiring the highest macro f₁-score of 0.24.

Recently, emotion analysis has gained increased attention by NLP researchers due to its various applications in opinion mining, e-commerce, comprehensive search, healthcare, personalized recommendations and online education. Developing an intelligent emotion analysis model is challenging in resource-constrained languages like Tamil. Therefore a shared task is organized to identify the underlying emotion of a given comment expressed in the Tamil language. The paper presents our approach to classifying the textual emotion in Tamil into 11 classes: ambiguous, anger, anticipation, disgust, fear, joy, love, neutral, sadness, surprise and trust. We investigated various machine learning (LR, DT, MNB, SVM), deep learning (CNN, LSTM, BiLSTM) and transformer-based models (Multilingual-BERT, XLM-R). Results reveal that the XLM-R model outdoes all other models by acquiring the highest macro f₁-score (0.33).