With the development of the Internet environments, more and more language services become accessible for common people. However, the gap between human translators and machine translators remains huge especially for the domain of localization processes that requires high translation quality. Although efforts of combining human and machine translators for supporting multilingual communication have been reported in previous research, how to apply such approaches for improving localization processes are rarely discussed. In this paper, we aim at improving localization processes by composing human and machine translation services based on the Language Grid, which is a language service platform that we have developed. Further, we conduct experiments to compare the translation quality and translation cost using several translation processes, including absolute machine translation processes, absolute human translation processes and translation processes by human and machine translation services. The experiment results show that composing monolingual roles and dictionary services improves the translation quality of machine translators, and that collaboration of human and machine translators is possible to reduce the cost comparing with the absolute bilingual human translation. We also discuss the generality of the experimental results and further challenging issues of the proposed localization processes.

When conducting market research on machine translation, we research the volume of sales continuously in order to determine the scale of the machine translation market in Japan. We have officially announced these figures every year. Furthermore, since 2003, we administered questionnaires regarding the Web translation.