Ziyue Wen
2020
Intent Segmentation of User Queries Via Discourse Parsing
Vicente Ivan Sanchez Carmona
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Yibing Yang
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Ziyue Wen
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Ruosen Li
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Xiaohua Wang
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Changjian Hu
Proceedings of the Second International Workshop of Discourse Processing
In this paper, we explore a new approach based on discourse analysis for the task of intent segmentation. Our target texts are user queries from a real-world chatbot. Our results show the feasibility of our approach with an F1-score of 82.97 points, and some advantages and disadvantages compared to two machine learning baselines: BERT and LSTM+CRF.