Extracting Appointment Spans from Medical Conversations

Nimshi Venkat Meripo, Sandeep Konam


Abstract
Extracting structured information from medical conversations can reduce the documentation burden for doctors and help patients follow through with their care plan. In this paper, we introduce a novel task of extracting appointment spans from medical conversations. We frame this task as a sequence tagging problem and focus on extracting spans for appointment reason and time. However, annotating medical conversations is expensive, time-consuming, and requires considerable domain expertise. Hence, we propose to leverage weak supervision approaches, namely incomplete supervision, inaccurate supervision, and a hybrid supervision approach and evaluate both generic and domain-specific, ELMo, and BERT embeddings using sequence tagging models. The best performing model is the domain-specific BERT variant using weak hybrid supervision and obtains an F1 score of 79.32.
Anthology ID:
2021.nlpmc-1.6
Volume:
Proceedings of the Second Workshop on Natural Language Processing for Medical Conversations
Month:
June
Year:
2021
Address:
Online
Editors:
Chaitanya Shivade, Rashmi Gangadharaiah, Spandana Gella, Sandeep Konam, Shaoqing Yuan, Yi Zhang, Parminder Bhatia, Byron Wallace
Venue:
NLPMC
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
41–46
Language:
URL:
https://aclanthology.org/2021.nlpmc-1.6
DOI:
10.18653/v1/2021.nlpmc-1.6
Bibkey:
Cite (ACL):
Nimshi Venkat Meripo and Sandeep Konam. 2021. Extracting Appointment Spans from Medical Conversations. In Proceedings of the Second Workshop on Natural Language Processing for Medical Conversations, pages 41–46, Online. Association for Computational Linguistics.
Cite (Informal):
Extracting Appointment Spans from Medical Conversations (Meripo & Konam, NLPMC 2021)
Copy Citation:
PDF:
https://aclanthology.org/2021.nlpmc-1.6.pdf