Reinforcement learning shows promise in optimizing dialogue policies, but addressing the challenge of reward sparsity remains crucial. While curriculum learning offers a practical solution by strategically training policies from simple to complex, it hinges on the assumption of a gradual increase in goal difficulty to ensure a smooth knowledge transition across varied complexities. In complex dialogue environments without intermediate goals, achieving seamless knowledge transitions becomes tricky. This paper proposes a novel Bootstrapped Policy Learning (BPL) framework, which adaptively tailors progressively challenging subgoal curriculum for each complex goal through goal shaping, ensuring a smooth knowledge transition. Goal shaping involves goal decomposition and evolution, decomposing complex goals into subgoals with solvable maximum difficulty and progressively increasing difficulty as the policy improves. Moreover, to enhance BPL’s adaptability across various environments, we explore various combinations of goal decomposition and evolution within BPL, and identify two universal curriculum patterns that remain effective across different dialogue environments, independent of specific environmental constraints. By integrating the summarized curriculum patterns, our BPL has exhibited efficacy and versatility across four publicly available datasets with different difficulty levels.

Training a task-oriented dialogue policy using deep reinforcement learning is promising but requires extensive environment exploration. The amount of wasted invalid exploration makes policy learning inefficient. In this paper, we define and argue that dead-end states are important reasons for invalid exploration. When a conversation enters a dead-end state, regardless of the actions taken afterward, it will continue in a dead-end trajectory until the agent reaches a termination state or maximum turn. We propose a Dead-end Detection and Resurrection (DDR) method that detects dead-end states in an efficient manner and provides a rescue action to guide and correct the exploration direction. To prevent dialogue policies from repeating errors, DDR also performs dialogue data augmentation by adding relevant experiences that include dead-end states and penalties into the experience pool. We first validate the dead-end detection reliability and then demonstrate the effectiveness and generality of the method across various domains through experiments on four public dialogue datasets.

Public sentiment (the opinion, attitude or feeling that the public expresses) is a factor of interest for government, as it directly influences the implementation of policies. Given the unprecedented nature of the COVID-19 crisis, having an up-to-date representation of public sentiment on governmental measures and announcements is crucial. In this paper, we analyse Dutch public sentiment on governmental COVID-19 measures from text data collected across three online media sources (Twitter, Reddit and Nu.nl) from February to September 2020. We apply sentiment analysis methods to analyse polarity over time, as well as to identify stance towards two specific pandemic policies regarding social distancing and wearing face masks. The presented preliminary results provide valuable insights into the narratives shown in vast social media text data, which help understand the influence of COVID-19 measures on the general public.