Coreference resolution involves the task of identifying text spans within a discourse that pertain to the same real-world entity. While this task has been extensively explored in the English language, there has been a notable scarcity of publicly accessible resources and models for coreference resolution in South Asian languages. We introduce a Translated dataset for Multilingual Coreference Resolution (TransMuCoRes) in 31 South Asian languages using off-the-shelf tools for translation and word-alignment. Nearly all of the predicted translations successfully pass a sanity check, and 75% of English references align with their predicted translations. Using multilingual encoders, two off-the-shelf coreference resolution models were trained on a concatenation of TransMuCoRes and a Hindi coreference resolution dataset with manual annotations. The best performing model achieved a score of 64 and 68 for LEA F1 and CoNLL F1, respectively, on our test-split of Hindi golden set. This study is the first to evaluate an end-to-end coreference resolution model on a Hindi golden set. Furthermore, this work underscores the limitations of current coreference evaluation metrics when applied to datasets with split antecedents, advocating for the development of more suitable evaluation metrics.

In developing countries like India, doctors and healthcare professionals working in public health spend significant time answering health queries that are fact-based and repetitive. Therefore, we propose an automated way to answer maternal and child health-related queries. A database of Frequently Asked Questions (FAQs) and their corresponding answers generated by experts is curated from rural health workers and young mothers. We develop a Hindi chatbot that identifies k relevant Question and Answer (QnA) pairs from the database in response to a healthcare query (q) written in Devnagri script or Hindi-English (Hinglish) code-mixed script. The curated database covers 80% of all the queries that a user of our study is likely to ask. We experimented with (i) rule-based methods, (ii) sentence embeddings, and (iii) a paraphrasing classifier, to calculate the q-Q similarity. We observed that paraphrasing classifier gives the best result when trained first on an open-domain text and then on the healthcare domain. Our chatbot uses an ensemble of all three approaches. We observed that if a given q can be answered using the database, then our chatbot can provide at least one relevant QnA pair among its top three suggestions for up to 70% of the queries.