While recently developed NLP explainability methods let us open the black box in various ways (Madsen et al., 2022), a missing ingredient in this endeavor is an interactive tool offering a conversational interface. Such a dialogue system can help users explore datasets and models with explanations in a contextualized manner, e.g. via clarification or follow-up questions, and through a natural language interface. We adapt the conversational explanation framework TalkToModel (Slack et al., 2022) to the NLP domain, add new NLP-specific operations such as free-text rationalization, and illustrate its generalizability on three NLP tasks (dialogue act classification, question answering, hate speech detection). To recognize user queries for explanations, we evaluate fine-tuned and few-shot prompting models and implement a novel adapter-based approach. We then conduct two user studies on (1) the perceived correctness and helpfulness of the dialogues, and (2) the simulatability, i.e. how objectively helpful dialogical explanations are for humans in figuring out the model’s predicted label when it’s not shown. We found rationalization and feature attribution were helpful in explaining the model behavior. Moreover, users could more reliably predict the model outcome based on an explanation dialogue rather than one-off explanations.

In this paper, we present Biomedical Multi-Task Deep Neural Network (Bio-MTDNN) on the NLI task of MediQA 2019 challenge. Bio-MTDNN utilizes “transfer learning” based paradigm where not only the source and target domains are different but also the source and target tasks are varied, although related. Further, Bio-MTDNN integrates knowledge from external sources such as clinical databases (UMLS) enhancing its performance on the clinical domain. Our proposed method outperformed the official baseline and other prior models (such as ESIM and Infersent on dev set) by a considerable margin as evident from our experimental results.

Social media-based text mining in healthcare has received special attention in recent times due to the enhanced accessibility of social media sites like Twitter. The increasing trend of spreading important information in distress can help patients reach out to prospective blood donors in a time bound manner. However such manual efforts are mostly inefficient due to the limited network of a user. In a novel step to solve this problem, we present an annotated Emergency Blood Donation Request (EBDR) dataset to classify tweets referring to the necessity of urgent blood donation requirement. Additionally, we also present an automated feature-based SVM classification technique that can help selective EBDR tweets reach relevant personals as well as medical authorities. Our experiments also present a quantitative evidence that linguistic along with handcrafted heuristics can act as the most representative set of signals this task with an accuracy of 97.89%.