Evaluation of multilingual Large Language Models (LLMs) is challenging due to a variety of factors – the lack of benchmarks with sufficient linguistic diversity, contamination of popular benchmarks into LLM pre-training data and the lack of local, cultural nuances in translated benchmarks. In this work, we study human and LLM-based evaluation in a multilingual, multi-cultural setting. We evaluate 30 models across 10 Indic languages by conducting 90K human evaluations and 30K LLM-based evaluations and find that models such as GPT-4o and Llama-3 70B consistently perform best for most Indic languages. We build leaderboards for two evaluation settings - pairwise comparison and direct assessment and analyse the agreement between humans and LLMs. We find that humans and LLMs agree fairly well in the pairwise setting but the agreement drops for direct assessment evaluation especially for languages such as Bengali and Odia. We also check for various biases in human and LLM-based evaluation and find evidence of self-bias in the GPT-based evaluator. Our work presents a significant step towards scaling up multilingual evaluation of LLMs.

Parameter efficient finetuning has emerged as a viable solution for improving the performance of Large Language Models without requiring massive resources and compute. Prior work on multilingual evaluation has shown that there is a large gap between the performance of LLMs on English and other languages. Further, there is also a large gap between the performance of smaller open-source models and larger LLMs. Finetuning can be an effective way to bridge this gap and make language models more equitable. In this work, we finetune the Llama-2 and Mistral models on two synthetic multilingual instruction tuning datasets to determine its effect on model performance on six downstream tasks covering forty one languages in all. Additionally, we experiment with various parameters, such as rank for low-rank adaptation and values of quantisation to determine their effects on downstream performance and find that higher rank and higher quantisation values benefit low-resource languages. We find that parameter efficient finetuning of smaller open-source models sometimes bridges the gap between the performance of these models and the larger ones, however, English performance can take a hit. We also find that finetuning sometimes improves performance on low-resource languages, while degrading performance on high-resource languages.

There has been a surge in LLM evaluation research to understand LLM capabilities and limitations. However, much of this research has been confined to English, leaving LLM building and evaluation for non-English languages relatively unexplored. Several new LLMs have been introduced recently, necessitating their evaluation on non-English languages. This study aims to perform a thorough evaluation of the non-English capabilities of SoTA LLMs (GPT-3.5-Turbo, GPT-4, PaLM2, Gemini-Pro, Mistral, Llama2, and Gemma) by comparing them on the same set of multilingual datasets. Our benchmark comprises 22 datasets covering 83 languages, including low-resource African languages. We also include two multimodal datasets in the benchmark and compare the performance of LLaVA models, GPT-4-Vision and Gemini-Pro-Vision. Our experiments show that larger models such as GPT-4, Gemini-Pro and PaLM2 outperform smaller models on various tasks, notably on low-resource languages, with GPT-4 outperforming PaLM2 and Gemini-Pro on more datasets. We also perform a study on data contamination and find that several models are likely to be contaminated with multilingual evaluation benchmarks, necessitating approaches to detect and handle contamination while assessing the multilingual performance of LLMs.