We present Chirpy Cardinal, an open-domain social chatbot. Aiming to be both informative and conversational, our bot chats with users in an authentic, emotionally intelligent way. By integrating controlled neural generation with scaffolded, hand-written dialogue, we let both the user and bot take turns driving the conversation, producing an engaging and socially fluent experience. Deployed in the fourth iteration of the Alexa Prize Socialbot Grand Challenge, Chirpy Cardinal handled thousands of conversations per day, placing second out of nine bots with an average user rating of 3.58/5.

We propose the use of a contextual embedding based-neural model on strictly textual inputs to detect the presence of patronizing or condescending language (PCL). We finetuned a pre-trained BERT model to detect whether or not a paragraph contained PCL (Subtask 1), and furthermore finetuned another pre-trained BERT model to identify the linguistic techniques used to convey the PCL (Subtask 2). Results show that this approach is viable for binary classification of PCL, but breaks when attempting to identify the PCL techniques. Our system placed 32/79 for subtask 1, and 40/49 for subtask 2.

This paper presents our system for the single- and multi-word lexical complexity prediction tasks of SemEval Task 1: Lexical Complexity Prediction. Text comprehension depends on the reader’s ability to understand the words present in it; evaluating the lexical complexity of such texts can enable readers to find an appropriate text and systems to tailor a text to an audience’s needs. We present our model pipeline, which applies a combination of embedding-based and manual features to predict lexical complexity on the CompLex English dataset using various tree-based and linear models. Our method is ranked 27 / 54 on single-word prediction and 14 / 37 on multi-word prediction.