Despite the success of large language models (LLMs) in natural language generation, much evidence shows that LLMs may produce incorrect or nonsensical text. This limitation highlights the importance of discerning when to trust LLMs, especially in safety-critical domains. Existing methods often express reliability by confidence level, however, their effectiveness is limited by the lack of objective guidance. To address this, we propose CONfidence-Quality-ORDer-preserving alignment approach (CONQORD), which leverages reinforcement learning guided by a tailored dual-component reward function. This function integrates quality reward and order-preserving alignment reward functions. Specifically, the order-preserving reward incentivizes the model to verbalize greater confidence for responses of higher quality to align the order of confidence and quality. Experiments demonstrate that CONQORD significantly improves the alignment performance between confidence and response accuracy, without causing over-cautious. Furthermore, the aligned confidence provided by CONQORD informs when to trust LLMs, and acts as a determinant for initiating the retrieval process of external knowledge. Aligning confidence with response quality ensures more transparent and reliable responses, providing better trustworthiness.

While auxiliary information has become a key to enhancing Large Language Models (LLMs), relatively little is known about how LLMs merge these contexts, specifically contexts generated by LLMs and those retrieved from external sources.To investigate this, we formulate a systematic framework to identify whether LLMs’ responses are attributed to either generated or retrieved contexts.To easily trace the origin of the response, we construct datasets with conflicting contexts, i.e., each question is paired with both generated and retrieved contexts, yet only one of them contains the correct answer.Our experiments reveal a significant bias in several LLMs (GPT-4/3.5 and Llama2) to favor generated contexts, even when they provide incorrect information.We further identify two key factors contributing to this bias: i) contexts generated by LLMs typically show greater similarity to the questions, increasing their likelihood of being selected; ii) the segmentation process used in retrieved contexts disrupts their completeness, thereby hindering their full utilization in LLMs.Our analysis enhances the understanding of how LLMs merge diverse contexts, offers valuable insights for advancing current LLM augmentation methods, and highlights the risk of generated misinformation for retrieval-augmented LLMs.

While Large Language Models (LLMs) have achieved remarkable performance in many tasks, much about their inner workings remains unclear. In this study, we present novel experimental insights into the resilience of LLMs, particularly GPT-4, when subjected to extensive character-level permutations. To investigate this, we first propose the Scrambled Bench, a suite designed to measure the capacity of LLMs to handle scrambled input, in terms of both recovering scrambled sentences and answering questions given scrambled context. The experimental results indicate that multiple advanced LLMs demonstrate the capability akin to typoglycemia, a phenomenon where humans can understand the meaning of words even when the letters within those words are scrambled, as long as the first and last letters remain in place. More surprisingly, we found that only GPT-4 nearly flawlessly processes inputs with unnatural errors, a task that poses significant challenges for other LLMs and often even for humans. Specifically, GPT-4 can almost perfectly reconstruct the original sentences from scrambled ones, decreasing the edit distance by 95%, even when all letters within each word are entirely scrambled. It is counter-intuitive that LLMs can exhibit such resilience despite severe disruption to input tokenization caused by scrambled text.